How does the reliability of health care services affect the quality of care you receive?
Reliability is a crucial aspect when delivering quality services. It can be defined as the ability of a system, device or process to achieve its prescribed function without failing. Notably, to achieve reliability, the system has to operate correctly in a particular environment. In the healthcare system, patients want to experience quality services that are reliable. Healthcare systems that fail to provide reliable services for a prolonged period contribute to numerous medical errors that result in 98,000 annual deaths in the U.S. (Cutler, 2014). It is important to note that although a healthcare system can achieve reliability without ...