Communication Journal – 6600
The last class was very interesting because it allowed me to learn new communication skills that helped improve my confidence level. In fact, I was an angry person, who did not know how to control my temper, approach, or tone when disagreeing with others on specific topics.
Yesterday I discovered different skills and effective approaches on how to control myself. For example, I should take a deep breath before speaking to address a disagreement with someone. Also before I start talking, I should slowly count from one to seven. This allows me to slow down mentally so that I can ...