1. Do you think Randy has sufficiently categorized his salespeople for motivational purposes? Why or why not? Is it practicable to provide non-financial incentives to motivate salespeople in each of the four career stage groups?
Categorization of salespeople always involves a trade-off between over-generalization and the practical applicability of these categories for HR strategy development. It is always possible to find additional sub-categories that reflect more precisely the peculiarities of the sales force of a firm or that capture individual needs of the employees. Thus, introducing a separate category for working mothers could help to address the needs of this group in a better way. However, extensive categorization would increase complexity of HR policies and would make it hard to develop and execute an HR strategy in an effective and cost-efficient way. Therefore, the decision of Randy Stuart ...