Satisfaction Article Reviews Samples For Students

The Effect of Teams on Firm Profitability and Consumer Satisfaction by Charles, R. Emery and Lawrence D. Fredendall speaks about how the work structure group which can be traditional or teamwork based will impact consumer satisfaction and profit in an organization. The writers have used the research model named self-directed work team to analyze the effect on profit and consumer satisfaction. The article has also explained how the compensation system and leadership styles affect the performance of a team in the organization.
The firm, which has been examined under the article, is related to automobile dealer service garages. The ...

The working conditions of the police officers either induce job satisfaction or job dissatisfaction. It is unknown whether police officers derive job satisfaction from the various working conditions at their disposal. Research Question

What is the relationship between policing factors and job satisfaction among police officers? Theory

Patrol officers’ retention rate is declining in a steady rate according to the current policing literature. Various policing factors affect the turnover rate among the police officers. Job satisfaction is critical in policing due to the fact that several issues affect performance and consequently the effectiveness of the entire department. Retention in contemporary policing is given much retention by administrators and also by the recruits. There are ...

Problem Statement:

It is unknown whether stress-induced events precipitated by a working environment have been fundamental when it comes to determining job satisfaction for municipal police officers in small departments.

Research Question:

Are stress-induced events precipitated by a work environment related to job satisfaction for municipal police officers in small departments?
Theory:
Law enforcement has repeatedly been ranked as one of the most stressful jobs in the world. A combination of stress, administration, and equipment issues all contribute to an individual’s job satisfaction within the police force. In addition, shift work and public support will play an important role when it comes ...

The Value of Culinary Education: Evaluating Educational Costs, Job Placement Outcomes, and Satisfaction With Value of Associate Degree Culinary and Baking Arts Program Graduates by Jean L. Hertzman and John Maas
This article tries to evaluate the educational costs, job placement outcomes and satisfaction with value of associate degree graduates. It tries to ascertain whether the job in which a person is placed satisfy his or her educational qualification. It also tries to know the cost of an associate degree in culinary or baking and pastry arts which varies significantly on whether the program is housed in public, private, ...

Rationale

It is apparent that the entire healthcare system is grappling with nursing shortages-a phenomenon that is characterized by improper nurse-patient ratios. This has adamantly hampered the quality of care provided and adversely affecting patient outcomes and satisfaction. According to the American Nurses Association, proper staffing and hence patient-nurse ratios is an integral aspect in improving the quality of healthcare provided. High nurse-patient ratios means that nurse have to deal with huge numbers of patients leading to clinical errors, clinically acquired infections or premature discharges from hospital. This leads to high readmission rates and increased hospital costs due to recurrence ...

Nursing Burnout

Nursing Burnout
Nursing burnout is a major area of concern as it relates to human resource development and patient care. As nurses reach burnout, their job satisfaction declines, and errors in patient care increase. This study sought to determine what work environment characteristics most relate to an increase in burn out, across multiple departments, in the hospital setting. In other words, the research question was: regardless of nursing area, are there certain factors that increase nurses’ experience of burnout. The hypothesis was that certain personal characteristics, work conditions, and relationships between colleges would all contribute to burnout, thus negatively ...

The relations of the couples are usually a complex interaction that involves various levels of comprehension and attachment, as well as different situations including conflict ones. It seems sometimes not clear why some relations are more stable whereas the others are falling apart quickly. The fact is that people are different and they tend to behave in a different way when in a couple. This is why it is necessary to understand the individual features of the person and its combination in partner relationship.
The proposed empirical study is aimed to investigate the correlation between attachment insecurity, perception of ...

Analysis of Consumer Research

This paper is devoted to the critical review of the three articles related the theory of consumer compliance. The studies offered three different approaches to the issues raised. Empirical data was obtained with the help of in-depth interviews and secondary data analysis. Such a combination of the research methods helps saving time and cost while obtaining the information required for the analysis. Samples used in each research vary significantly as well as the goals of each research. However, they allow making conclusions regarding the goals set.
The following articles were proposed for analysis: “Gaining Compliance and Losing Weight: the ...

Focus of the study and the research problem

The study focuses primarily on the fundamental objective of figuring out why certain organizations perform well while others fail in spite of operating under the same opportunities and challenges. The research intends to determine why a viable business venture may turn into failure and a how poorly performing company can reacquire success. Additionally, the study aims at realizing how a leading company can sturdily consolidate its current position to rule and direct the activities of the market setting to ascertain a substantial competitive benefit over others. This research seeks to provide a compacted structure for the comprehension of the ...

Summary

The journal A Cross-Generational Comparison of Motivational Factors in a Sales Career among Gen-X and Gen-Y College Students illustrates the factors that motivate young individuals in the sales sector to conduct their operations effectively. A critical examination and ranking of key motivational factors following the responses from 1390 college students indicates what most individuals expect while doing sales. Two categories of individuals, Generation X and Generation Y are the cases focused in the journal each representing a unique group. The priorities of each group are distinct which their age bracket mainly defines. For instance, Generation X students indicate that they find ...

The article of David Shonk and Packianathan Chelladurai (2008) carries quality of service in sport tourism as its main theme. The authors researched on the theme with the intent of providing a conceptual model that shows the different essential dimensions of sport tourism that is considered to be with quality. The model that the authors proposed serves as a framework for broader and deeper study of the dynamics of sport tourism by other practitioners in the field.

Research Questions / Hypothesis

This scholarly article (Shonk & Chelladurai, 2008) is based on the assumption that the differentiating factor, which is considered as the competitive advantage, between and ...

Introduction

There are fundamental gender differences in organizational management styles, values, leadership strategies and policy preferences, which constitute barriers to women’s ascendancy to the highest levels of leadership. These differences not only condition women’s leadership/managerial styles, but also shape the effectiveness of any such styles, which in turn reflect on their participation in public administration. This paper distils the existent conceptual, theoretical and empirical models on public administration, gender disparities, and underlying factors that prevent women’s upward mobility as well as the subsequent effect on organizational outcomes. Ultimately, however, management and leadership styles in any context continue ...

The Ritz-Carton believes that having the right people is imperative to great customer service and, in turn, great customer satisfaction. Therefore, the Ritz-Carlton strives to hire the best people for the job, give them great customers services training, and treat them well to motivate them to do the best job. In fact, the Ritz-Carlton promises each employee that their people are the most important asset that they have. Furthermore, they value diversity and employee’s individual job aspirations and goals.
The Ritz-Carlton puts a great deal into making sure that their employees are properly trained to do their job ...

Introduction

Observing good ethics especially in public administration is essential in the modern society. Ethics inform individuals’ daily life decisions making providing them with standards for delineating between the right and wrong. Ethical societies promote coordination and transparency without deception. Ethics in public administration includes values such as loyalty, honesty, integrity, openness, fair-mindedness, respect and forthright communication. It involves defending, systematizing, and recommending notion of right and wrong behavior (Geuras & Garofalo, 2010). A successful public administration practitioner needs to make intelligent decisions on circumstances that present with ethical predicament. It is important to balance serving the best wellbeing for a client ...

Why chose this article

The article focuses on the common behaviors among employees in an organization. Employees with negative attitudes destroy the reputation of co-workers and Roney has focused more on these types of employees by providing some useful tips of avoiding their pessimist behavior. In addition, this article was chosen because it uses Herzeberg’s theory of motivation. The author identifies various factors that increase the morale of employees in a workplace and promote job satisfaction despite the effort of colleagues to bring him or her down. Herzeberg’s motivation-hygiene theory describes how attitudes are connected to job satisfaction in that workers who ...

Thesis: Small businesses rely on marketing philosophies and creativity and need relevant knowledge to excel. The following articles on small business operation enforce this statement.

Article One: Small Business Adoption of the Marketing Concept vs. Other Business Strategies

Small and established businesses alike adopt styles of doing business to achieve their goal as an entity. These goals are geared toward the prosperity of business, hence the need to a department handling the idea and practice: the marketing department. Businesses tend to adopt a set of ideas that can offer the greatest value to the business. This article refers to theses sets of ideas as business philosophy. This article is expressive of the ...

The article “Identifying Customer Requirements for location-based Services” by Matthias Möller, Sascha Vukovic, Jonathan Landgrebe aims to explore strategies that can be effectively used in the early development phase of location-based mobile technologies. They define location-based services as those providing location-specific information additionally tailoring it to user characteristics and personal details. Some examples of such services could be car navigation or tourist tour planning (Schiller & Voisard, 2004). This technology can significantly reduce user effort in finding information that is specific to his/her current location and time. Successful implementation of these strategies, according to the authors, could ...

Capponnetto, Pasquale, Polosi, Riccardo, Russo, Cristina, Leotta, Carmela, Campagna, Davide. “Journal of Medical Case Reports 5.585 (2011)”
Within their Journal for Medical Case Reports Capponetto Et. Al. Emphasizes that e-cigarretes aids one person that e-cigarettes were not alternative for smoking but it is a tool so that people will at least lessen or quit smoking itself. People see E-cigarettes as a device to limit their cravings and to control withdrawal symptoms brought by nicotine intake by cigarettes. It also helps chain smokers to think that they can stop their addiction to cigarettes.
This source will be a great help to ...

The article: Juvenile Drug Court Program Admission, Demeanor and Cherry-picking: A Research Note by J.C Barnes among other authors examines how demeanor of either a parent or a juvenile influences the admission of the juvenile into the Drug Court program for purposes of treatment. It does a critical analysis of 76 case files so as to get a picture of the case whether demeanor indeed influences the admission of juveniles into the program. The second concern of the article is to explore whether the source of such demeanor whether parent or the child is determinant of whether a juvenile is so admitted. The article ...

In the study conducted by authors Alex B. Van Zant and Laura J. Kray, they explored on the concept of truthfulness and honesty. In the study, the researchers stated their objective as attempting to limit the incidence by which people lie. They hypothesized that lying and deception can be averted if face-to-face interaction can instigate moral concern as with the other forms of communication. Simplifying this, the authors believed that when interaction is direct and visual, the possibility of deception will be averted. The authors’ further claims that with face-to-face interaction the players in the communication process will feel ...

Leadership is the influence a member of a group holds over other members that help an organization in achieving its goals. The effectiveness of a leader is gauged by the performance of an organization in terms achieving set goals and targets. The success and well being of an organization depend on its leader, and he or she is responsible for steering the company to achieving its goals and objectives. This paper is about the leadership style of Jeff Bezos and how he has managed to stave off stiff competition in online business to raise Amazon to where it is today.
Amazon ...

Companies are very persistent at trying to win customers by different tricks. Some would even hire marketing agents and brand specialists to attract more customers. The purpose of these people is to build the image of the company into something that would draw customers to liking a product, a service or the company in general. Simply put, companies want to ensure that customers would always prefer the company regardless of the stiff competition. However, in the article it was able to articulate that all companies need to do is to raise customer satisfaction to be able to ensure customer loyalty.
...

Article Review

Introduction
MIS professionals have shown a substantially high rate of turnover which reached up to 20% in 1987 and is double of the average for business managers and professionals. Such high turnover can prove to be dysfunctional to organizations due to the shortage of experienced MIS employees and high costs associated with the training of new employees. The trend in turnover has made it very important for MIS managers to recruit, hire and train qualified MIS employees.

The purpose of this study is to test an integrated model of turnover intentions among MIS employees. The test involves using a structural ...

Supply Chain Management

Introduction
The global nature of business has been changing over the years, and most businesses are in the quest of growth, and the desire to reach new markets. Most business firms focus on production, marketing and finance, with avid attention directed into achieving customer satisfaction through effective and efficient operations of various processes in the business. In light with this, competition is an aspect that seriously affects many businesses, and in order to address this, most firms consider the use of the supply chains, which aid in the efficient distribution of goods at minimized costs but sufficient profits ( ...

Southwest Airline is a company that has effectively managed its culture to conform with the company’s customer orientation. It has intended to influence how employees interact with the clients to make them feel at home. It promotes having fun and was built on “Luv”, which is the name of the airfield during the company’s inception. Their flight attendants engage their employees to join games during the flight and to sing songs. It has won the airline industry’s most coveted Customer Satisfaction Award in 2009, which has made it as one of the most profitable company’s at ...

Manual labor from the discussion with my family and friends is a very decent occupation despite the fact that it is widely despised by different people. This view is very justified due to a number of reasons. Though people know that manual work involves the use of one’s hands and energy, the truth is that manual work is more than this. This is because it goes beyond the use of hands and extend into the use of one’s mind. Compared with the intellectual work, which many people over the world eye and long for with the thoughts that it ...

Article Summary

Abstract
Humor is considered as the effective means of enhancing the wellbeing of the individuals by means of developing the positive inclinations in the individuals and become socially active. Humor is categorized in two categories, adaptive and maladaptive humor, hence, their effects are considered to alter the wellbeing of the individuals. The humor exercises are found to be effective in enhancing the mental health of the individuals. The current study was aimed to determine the effectiveness of humor, gratitude and savoring exercises on the wellbeing of the individuals. The participants of the study in a control group incorporated the ...

Financial and economic gaps result in social anomie of the middle-class which dissolves primarily into the lower with but a few stragglers making it to the ruling elite.  Larger cities throughout the world experience and contain economic and housing segregation because of the economic system and necessities that modern globalism. Unions have been a part of the Western world since the first few decades of the 20th Century. Growing out of central-Europe political perspectives, unions have historically represented a counter-balance to the pure, profit-driven corporations that both built wonders, and brutalized employees and that have grown in tandem with ...

Driverless Car

Financial managers of huge corporations are aimed at increasing the value of their shareholders. This goal requires managers to combine paying dividends to shareholders as well as increasing the long term sustainability and profitability of a company. In many cases financial managers of such companies are ready to do everything to maximize their investments and projects so that the position of their company could improve in recent years (Forbes.com, 2016).
A great example of the corporate finance in real life could be presented by Japanese automobile company Mazda. The company has introduced its most innovative project of renewed Mazda ...

Introduction

The discharge planning process is highly imperative in ensuring a smooth, rapid and even rapid transition of the patient from one healthcare environment to another. The discharge process entails the arrangement of necessary resources, social work evaluation, high-risk screening operations, patient advocacy, chart documentation, collaboration/consultation, family and patient awareness and most importantly counseling. The process is, therefore, complex and seriously requires a personnel with a large assortment both organizational and clinical skills to tackle the diverse patient needs, healthcare schemes, and patent's families and also to promote the optimum functioning of support systems, patients, and families. Delay factors may ...

Moran, Katherine J., and Rosanne Burson. “Understanding the Patient-Centered Medical Home”. Home Healthcare Nurse 32.8 (2014): 476-481. Web.
The populations of every country in the world are continuing to grow and in developed countries, the improved quality of living and superior health care available has extended life expectancies far beyond that of the past. A consequence of these developments is a growing number of senior adults requiring medical care in a home setting. According to a study by the American Association of Retired Persons (AARP), almost 92 percent of the participants stated they wanted to remain in their homes as ...

Introduction

There has been a considerable shift in market approaches traditionally utilized by various international as well as local companies to what is now being referred to as high-end marketing. This has arisen due to a variety of factors including but not limited to competition, increased innovation, and technological changes in overall marketing and changing consumer preferences and / or needs. These changes, along with others, have made some companies face stiff competition to a point of even forming partnerships with new and innovation-based companies. Globally established companies like Coca Cola and PepsiCo have already set themselves up and geared their marketing approaches ...

LLB

Learner Name:
Article Title: The performance measurement revolution: why now and what next?
Provide a summary in your own words on the article you requested to read and analyze in the following space.
The article attempts to answer some questions regarding the business performance measurement, especially two questions. 1. What is the relevance of this question now? 2. What research is required for the advancement of the business performance measurement? The article do not stop with questioning, it gives elaborate answer to the questions. For the first question i.e. what is the need for business performance measurement, ...

Describe the kinds of “big data” collected by the organizations described in this case.

The organizations described in Big data big rewards collect different kinds of big data. The British library collects data about the billions of searches performed by their website visitors. The library also preserves historically significant sites that no longer exist, for example, websites of past politicians. State and federal law enforcement agencies collect big data on all crimes and information about criminals such as suspect’s photos and their past offenses. They also have data on criminal organizations, illegal activities, and crime complaints. Vestas collects big data about the weather and the location they want to set up turbines. ...

Telemedicine is the exchange of medical information between two parties with the use of electronic media. With the progress of internet and its usage on smart phones, ipads and other wireless techno gadget telemedicine has become ore easier today than it ever was.
It is the real time communication between a patient and his doctors both staying at two different locations. Its use has spread rapidly between hospitals, government health groups and private practices. It is usually not taken as a separate medical study but is now taken as a regular set up where physicians are trained to adapt to situation ...

ARTICLE REVIEW

Article summary
Analysis
Giving your employees some sense of authority could go a long way into helping any type of business grow big and fast. As the author suggests, an employer should set certain parameters within which the employee can have the power to negotiate with the customer. The notion will not only inspire your clerks to be better salespeople, but it will also give them a sense of being treasured and trusted. One would be surprised how such small gestures and strategies would turn the business around. It is, therefore, paramount that managers call on such techniques if ...

First, I understood that Antony Downs (1968) explains that bureaucracy is a pivotal element of the society in decision making. Instead of elected leaders making decisions, bureaucrats actually make the most decisions that affect the society. Antony Down (1968) also reasons that bureaucratic officials are, like all other sectors of the economy motivated by their own-self interest. In the end effective public administration policy, is a delicate balancing act that requires the understanding of people’s wishes as well as the needs of the citizens.
Second, I also became aware that it is important to be understood that there is ...

Bashir, S., Janaranjana., Tesfa, G. (2012). An Empirical Analysis of Higher Education and Economic Growth in West Virginia. Selected Paper for Presentation at Agricultural & Applied Economics Association Annual Meeting, August 12-14, 2012 Seattle, WA.
Bashir et al consider skilled labor as the single most important route to attaining maximal human development. According to the article, a person that is highly educated can more easily access a decent employment because skilled labor is associated with well paying jobs, lesser working hours and more attractive returns. With such a decent job, one can effortlessly afford to live a decent life with all the characteristics ...

Summary of the Research

The research relies on the role of workplace spirituality in selling organisations and its significant impact on selling organisations. The research indicates that workplace spirituality is a growing trend these days; however few attempts have been made to integrate it in sales literature. Consequently, the main aim of the research conducted by authors is to put forth a conceptual framework that explicates the role of workplace spirituality in selling organizations. The objective of the research was to advance work on workplace spirituality by focusing on accepted themes (Badrinarayanan and Madhavaram 2008).
The findings of the research suggest that workplace spirituality ...

A.H. Maslow, A Theory of Human Motivation, 1943
Thesis: In this article, Maslow discusses in depth about the basic concepts of motivation that a human mind may be subjected to and how this motivation can further affect an individual’s performance in any number of day to day activities. Maslow also discusses the use of motivation to bring out the desired performance of an individual in the administrative perspective.

“The integrated wholeness of the organism must be one of the foundation stones of the motivation theory.”(Page 114)

“The person who thinks he is hungry may actually be seeking more for comfort, or dependence, than for vitamins or proteins. Conversely, it is possible to satisfy hunger need in ...

Introduction

This qualitative research presents an investigation on the positive effects of procrastination. In the article, it is believed that despite the negative effects of procrastination, there are positive effects as well. Procrastinators are differentiated in this article as active and passive: passive procrastinators are the commonly known procrastinators who lack control of their time, while active procrastinators are equated to non-procrastinators. The hypothesis being investigated in this study is that does procrastination has positive effects on attitudes and performance. Even though there is a general perception that procrastination leads to negative effects such as depression in students, the article views ...

Emotional intelligence in Nursing

Emotional intelligence in nursing is the ability to process emotions, understanding and assimilations, and manage emotions. Extensive research outside the practice of nursing has exhibited correlations between significant workplace and measured emotional intelligence and the outcomes of workforce such as management of stress, effective leadership, and performance, retention of jobs, job satisfaction, positive conflict styles and burnout prevention . In a number of nursing research studies, pilot data have exhibited the same results that correlates measured emotional intelligence with nursing performance levels in the nursing leaders and clinical staff, stress adaptation, job satisfaction, professional achievement and some positive clinical outcomes in ...

Based on the story of Sally Helgesen, identify the dominant style of leadership and justify them.

Sally Helgensen uses an authentic style of leadership. This is leadership where stakeholders in an organization are given chances to air their views and are listed at all the times. This kind of style does emphasize on the employees need as a priority followed by financial need for the company. This is expressed in the case of sally when she was preparing speeches for the CEO of the fortune 500 companies where she involved herself in office politics but sees herself as an outsider looking at an concedes herself an observer.
Sally interviews as a writer helped her learn how ...

Citation

The article to be reviewed in this paper is “Human Resource Management: Employee Benefit and Compensation” by Toy McKinsley. The article expounds on the several policies touching on rewarding and remuneration of employees. This scholarly article further points out the importance of Benefit and Compensation as a discipline in the expansive Human Resources Management study. The article defines compensation and wages as different terms that determine an employee’s pay or rather what an employee takes home after committing his or her services to the organization in its quest to achieve its objectives and goals. The benefits and compensation are ...

Summary of Belk Case

The article illustrates that thoughtful recognition of variables for a given situation facilitates the process of understanding different behaviors shown by customers. The article addresses the importance of situation in buying decisions and it describes how same individual behave in entirely different ways towards same object under different conditions. The individual personality and the conditional variables modulate the choice and pattern of buying behavior. This article demonstrates that the concept of variable influence on buying patterns has never been addressed before and therefore the wide variation has been identified in the customers’ preferences. Specific time and space constitute a situation and ...

A Reflection by Your Name

Innovation is a buzz word in modern day businesses and in fact it never went out of style. It is innovation that has enabled certain companies to stay ahead of the rest and command a premium in the marketplace, products, services and stock value. However, the lack of innovation process and management in an organization leads to underutilization of its most valuable assets in namely: knowledge, ideas, experience and judgment of the workforce. The article represents a framework of Innovation Management 2.0, incorporating the development of both tools and philosophies that enables the employees to be engaged much more fully in the ...

There was once a time when countries went to war for one of two reasons: to grow through conquest, or to defend one’s territory from incursion. If a country was having internal troubles, its neighbors would only provide military intervention if it wanted to take advantage of those troubles and add that country to their own holdings. All of that changed, though, after the Second World War. Because colonies were now too expensive (and too unruly), the major superpowers at the time (the United States and the U.S.S.R.) sought to maintain spheres of influence, and they would intervene militarily, as ...

Abstract

The relationship between leadership, trustworthiness and ethical stewardship is examined in Caldwell et al.'s (2010) "Leadership, Trustworthiness and Ethical Stewardship." The authors posit that ethical stewardship leads to trustworthiness, which is an important facet of leadership in organizations and businesses. In this essay, these three primary facets are reviewed and examined, the individual relationships weighed against other research on the topic. A subjective view of these facets is also included, considering the mediating lens as a potential drawback to the theory that behaving in an ethical and trustworthy way will lead to the perception of an effective leader by employees ...