Chapter 3:
Complementary goods
* Convergence of technology: Work-flow hardware and software have combined in order to consolidate many different office and productivity functions into one machine. The creation of the personal computer has made it a word processor, typewriter, calculator, research machine and media creator all in one. The printer/scanner/copier has provided one machine from which to fax, print, scan and copy documents, providing added productivity to school papers or documents for work. This convergence also allowed for these products to become cheaper, allowing me to run a small business out of my home with just these two devices.
Horizontalization
* Cooperation with other ...