Introduction
Managers can use an action plan as a mechanism of resolving both organizational and interpersonal challenges. This is mostly done by studying the behavior of how people interact with each other in the working environment, and the impact of such behavior on the organizational performance. Organizational behavior takes a close look at the human resource in order to understand what causes a given behavior. Organizational behavior also investigates on employee emotional aspects like; what can motivate employees to perform well and what causes their work to weaken. Mostly, what influences the state of an employee’s performance includes; teamwork, leadership factors, employee ...