Balanced Scorecard Case Studies Samples For Students

The balanced scorecard management tool was very beneficial to Saatchi & Saatchi upon implementation. Saatchi & Saatchi Company used a balanced scorecard to implement a strategy that was designed to rescue it from a condition of abysmal performance that engulfed it in the early 90s. After close to two decades of phenomenal growth since its formation, the company came to a serious crisis that Greenhalgh (2004) noted almost left it bankrupt in the mid-1990s. The adoption and implementation of a balanced scorecard technique was what this company needed to regain and increase its position at the top of the advertising industry. Specifically, the focus was on ...

Introduction:

What process did Duke Children's Hospital follow in creating a balanced scorecard? Why did the hospital decide to use the balanced scorecard to evaluate its stakeholder relationships and its business processes? What was the reaction of the staff?

Duke Children’s Hospital turned around its 138-bed academic hospital from a losing proposition to an organization that gained profitability from its operations. It did so through the use of the Balanced Scorecard. The balanced scorecard approach is an effective management tool that is used by organizations to improve their performance, expand their services, and gain profitability. Management teams from hospital institutions deal ...

FUTURA and the Balanced Scorecard

The Balanced Scorecard is a performance management system that was developed by Robert S. Kaplan, Emeritus at Harvard Business School and David P. Norton of Nolan-Norton Company and the Balanced Scorecard Collaborative in January-February 1992 (Frigo, 2012). Kaplan and Nolan (1992) developed the concept of Balanced Scorecard with a view that to accurately measure the performance of modern day businesses, old and traditional methods of financial performance metrics were inadequate and a more balanced presentation of both financial and operational measures was needed. The Balanced Scorecard includes a set of measures giving the managers a comprehensive yet fast and accurate assessment of the business ( ...

1. On what specific customer perspectives did each company focus, and what measures did each company use to ascertain how well it was meeting the goals implied by those specific perspectives?

Hyde Park Electronics, a manufacturer of ultrasonic proximity sensors focused on customer satisfaction and measured it by looking at the increase in sales and net income as a result of increased product acceptance and the incidence of returning/repeating customers. With 42 people employed in 2001, the company enjoyed its most profitable year having this perspective in mind. To enable the company to perform better, it used the Balanced Score Card ...

Background information

Commonly known for its position as the world’s largest private employer, Wal-Mart Stores Inc has two million employees across the world. The organization, which is a retail business with well over 8500 stores under fifty names, operates in fifteen countries. According to Fortune 500, Wal-Mart Stores Inc was the third largest corporation in the world in the year 2012. The multinational retailer is headquartered in Benton Ville, Arkansas. The organization is best known for the way in which it treats its employees. The members of staff at Wal-Mart Stores Inc are referred to as associates. This is a unique strategy ...

A balanced score card is a strategic management and planning tool that is presently used extensively in business, governments, nongovernmental organization and other forms of businesses in order to align the activities of the business with the vision, mission, strategy and goals of the organization. The balanced score card is also concerned about the improvement of companies internal and external communication and the monitoring of an organizations performance against the strategic goals (Kaplan & Norton, 2004).
Developed by Drs Robert Kaplan and David Norton of the Harvard business school, the balanced score card adds to the traditional financial metrics in ...

Article: Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part 1. Robert S. Kaplan and David P. Norton (2001).

The balanced scorecard is a giant step in not only performance measurement, but in strategic management of any organization. Purely financial measurement systems record the outcome of the past actions and therefore, are irrelevant for timely management actions. Reliance on the financial measurements only also focuses on short-term performance, rather than long-term value creation.
Other non-financial scorecard measurement systems were usually separate checklists, designed for a specific process or organization. They were not linked together in a logical ...

Abstract

This paper intends to evaluate a case study that proposes Nestle with business plan. The case focuses on various essentials such as strategy formulization, SWOT analysis, and Porter’s Five Forces Model to generate insights and develop systematic framework accordingly. However, clear mission and vision is absent, which introduce various ambiguities in plan. Over the years, Nestle faced various environmental challenges that altered decision-makings and corporate earnings. However, the company has some strong competitive advantages and competencies that differentiate their products from competitors. Among these advantages, research and development (R&D) activities is a noticeable investment made by Nestle. The ...

Part 1

Milton manufacturing is facing a number of issues that include:
Inaccurate costing of tables and chairs, there is an equal allocation of overheads to chairs and tables resulting in the chairs being allocated more than a fair share of the overheads while the tables under absorb overheads.
Resistance to change, Mr. Smith is reluctant to change the costing techniques arguing that they have traditionally allocated overheads to tables and chairs equally.
The organization has a closed climate where employees are not able to freely communicate. For instance, Mr. Smith tends to dominate the meeting and members are afraid of ...

Executive Summary

Outdoor Adventure Paintball Park has been started by Davis and his family to offer outdoor sports and entertainment to the community. With the growth of the company, its activities have also increased that have resulted in the challenges. The major cause of the issues and problems in the successful business is the lack of strategic management. The management nor defines its mission neither plan the organizational structure, culture and leadership that has resulted in the poor management of Paintball Park. Selecting the collaborative management model, it is recommended to Davis and his family that the mission and objectives are ...

Carnival PLC is a cruise company which carries out its operations in places like North America, Asia, Australia, and Europe. It is the largest cruise ship operator in the world which owns 11 brands of cruise lines. The company also offers numerous holiday and vacation products to a base of customers with different tastes and preferences. These customers come from different backgrounds, communicate in different languages as well as having different ways of spending their leisure time. In addition, the company is in ownership of a tour company that complements the operations of the cruise. The tour company combined with all the ...

Analysis of an Organization

Abstract
Procter and Gamble is a manufacturing company that produces consumer’s goods that are widely classified. Procter and gamble is a multinational company. William Procter founded the company with the help of James gamble who was a soap maker. The company purchased British soap manufacturers in 1930; by 1935 the company established a factory in Philippines.
The company focuses on making the world better by manufacturing everyday products that people use on daily basis. The market capitalization of Procter and Gamble exceeds the gross domestic product of various countries. The company has its products in over one hundred and eighty ...

Introduction:

Hallmark is among the leading card making companies. Its headquarters are in Kansas City and is privately owned. The company’s vision is to be the company that produces superior experiences, services and products. It is in its vision to enrich the lives of its consumers by facilitating communication amongst them, connecting and celebrating. Hallmark’s mission is enriching lives. Among its strategies is diversification of its products in addition to producing high quality products that satisfy its consumers. There are a number of objectives the company has in relation to their customers’ perspective. These objectives include the following: Capturing ...

Balanced Scorecard Implementation

Introduction
Rainbow Lighting Ltd manufactures light bulbs for both wholesale and retail sale. Since being acquired by the German company Eindnacht GmbH, issues of quality, profitability, customer perception and staff morale have come to light. Costs have also been incurred through the need to recall a faulty item in recent times. Rainbow Lighting Ltd has identified a number of areas that require improvement and has been given two years by its parent company to reach new benchmarks, to avoid operations being entirely transferred to Germany. Rainbow Lighting’s Managing Director has suggested the use of a Balanced Scorecard (BSC) in the ...

Abstract:

The paper below examines the Pacific Systems Corporation case study. From the case, Pacific Systems Corporation is a technology manufacturer. The company outsources different parts and assembles them in its factory. This paper therefore provides the recommended sourcing strategies for the company. From the case, four suppliers have been shortlisted as possible suppliers for this case. Of the four possible suppliers, two are located in the United States and two are located in Asia. Pacific system wishes to source for DVD dries for its new line of computers. It is estimated that 500,000 pieces will be sourced in ...

Introduction

Global business environment is placing more and more pressure on the organizational ability to address diversity in the company. The reality shows that cultural, racial and social diversity along with geographical disperse of the companies creates new and, yet, not fully explored field in Human Resource Management (HRM), Leadership and Management studies. Modern considerations on the selection and recruitment processes that call for specific cross-cultural management capabilities outline the direction in which leadership and management practices have been and will continue to evolve in the near future (Sims, 2007). Team work and leadership practices in this field are one ...

TNT case analysis

Mission, aims and objectives
According to Hom (2013), mission is a clear statement of the reason for the company’s existence on the market. Mission details the status of the company and provides both direction and guidance for setting aims, objectives and strategies at different organizational levels.
The value of the mission, which is expressed formally and effectively represented to the employees of the organization, cannot be overstated. The aims and objectives made on its basis serve as criteria for the subsequent decision-making process. For instance, according to the case, the TNT’s mission consists of three key ...

Memorandum

- The chief executive officer Mr. Dan hoe should call for an urgent meeting to all the staff working under him. In this meeting, they should brainstorm on ways through which they can get back into the market
- The manager should seek immediate help from high-qualified online market professionals who have achieved success in other online businesses.
- The CEO should advise its marketing team to put their ADS on other websites that were not into the online marketing business.

Middle term (one month to three months)

- Carry out an extensive marketing campaign to attract new customers especially the medium sized companies ...

Customer Inserts Tutor’s Name

(23, 11, 2013)

Leadership Style

The former Vice President Evelyn Gustafson had adopted a democratic style of leadership. She believed in a participating style of management and during her service tenure made several efforts to facilitate her subordinates. Her inclination was more towards female staff of the office because she herself has made progress from a lower position and reached at the apex of the organization. The democratic style of leadership has several advantages and in the modern business environment organisations tend to focus on participative style of management because it ensures goal congruence and enhances employee productivity. The consultative style of leadership provide ...