Communication Breakdown Cases
Introduction
Communication between the nurse and the patient is central to compassion, empathy, and care. However, the instances of communication breakdown are enhancing, and there is a surge of complaints in recent years concerning the attitudes of staff members. This paper reviews three case scenarios with an aim to explore the possible reasons for communication breakdown. A holistic discussion on these factors along with the suggestions is expected to impart a good idea of fundamental communication problems that have existed in different healthcare settings.
a. The communication broke down because of the careless approach by the nurse towards a ...