Executive summary
The remarkable issues that have overwhelmed the performance of Eagle’s Nest Hotel Inc are the relevant amount of time spent by the executives on low value customer services that have little value to the customer. The decline of share price and income have prohibited Eagle’s Nest Hotel Company from achieving its customer-centric vision of offering fast, opportune and efficient services to customers across all channels. Our proposal will allow Eagle’s Nest Hotel Inc. to transform its retail channels into a high value, reliable customer services while receiving economies of scale via centralization of customer services. The proposal ...