Business-Management Information Systems
Q1: For a business like Evolution, the features which allow the company to create an effective database of its customers, easy access to data, and low price of software and high levels of automation would be attractive features which would be especially beneficial for them. Resource planning, based on past trends and patterns, is also possible which reduces the need for spending long hours in decision making processes and discussions.
Q2: The high level of automation which CRM has made possible can be one of the best reasons why Evolution would choose Microsoft CRM. The system can generate pick up ...