Management
Management
Chapter 8, pg 304: When Antivirus Software Cripples your Computers
- What management, organization and technology factors were responsible for McAfee’s software problem?
The technical factor that was responsible for McAfee’s software problem is that they failed to include “Windows XP Service Pack 3 with VirusScan version 8.7 in the test configuration of operating systems and McAfee product versions”. Another blunder committed by McAfee is that the users were not given a warning that “svchost.exe was to be quarantined or deleted, instead of automatically disposing the file”. Management could also be faulted for relying ...