Harvard Business Case Studies Samples For Students

RE: The Clean Air Act Amendment

There is no doubt into our commitment to comply with the new regulations on the use of coal in our plants. However, there are underlying complexities that need to be addressed. While there remains the need to control industrial emissions to sustainable levels, particular challenges are experienced. Installation of pollution-control equipment is one of the projected solutions to this long-standing issue that requires agent redress to sanitize our air. The Act creates compelling reasons that make its implementation indispensable (Davidson & Joseph 57-75). Given this, it is critical to underline the business perspective of the decision to either purchase the ...

Situation at the Company and Root Causes

Dr. Emmett Shane III, the CEO of Consolidated Electrical (ConsoE) wants to increase the national presence of the company. According to a recent survey of the Consolidated Electrical (ConsoE), the employees of the company are satisfied with their compensations and benefits. However, the employees felt that there was no communication between them and the executive officers. The employees do not understand where the executive is talking about in the company newspaper and do not know what are the company’s plans. The company has also lost touch with clients, shareholders, some board members with most of them simply finding ...

Table of Contents

Introduction..3

Marketing Briefing Document3
A. Importance of Maintenance of Relationships with Clients..5
B. Suggestions Regarding Improvement of Relationships with
Clients.5
A. Evaluation of Issues Faced by The Creative Agency..7
B. General Recommendations.8

The current paper relates the case study of The Creative Agency, further named The Agency. The Agency faced several problems which are to be solved urgently since it is on the verge of bankruptcy. The Agency management applied to the experts for advice.
The paper represented here contains four parts. The first part is a marketing briefing document. The second ...

Introduction

Wine Lovers Enterprise is a private family business that deals with the production of wine packaging materials such as bottles, synthetic corks, and labels. The company is located in the Finger Lakes area of New York. The company has had a profitable streak so far and has maintained a fair share of the market in a competitive environment. The business climate is changing and there is an urgent need to implement changes in Wine Lovers Enterprise. The company is facing stiff competition from cheap china imports in the wine industry. Other players in the industry have adopted modern ways of doing business such ...

Introduction

The Virgin Group is a chain of businesses that are run separately under the aegis and leadership of Sir Richard Branson. The Group has vast interests in various fields such as entertainment, travel and lifestyle among other key fields. Indeed, the company’s most distinctive resource is its chief executive Richard Branson and its people. Branson’s charismatic style makes the company stand out. In fact, the entrepreneurial flair of the chief executive gives the company the competitive edge as other companies are unable to replicate this in the affairs of their companies. The Virgin people also constitute human resource ...

out from the fitted line. Now, tliers that spreads out from the fitted line. Now, in R&D with the symbol s

Executive Summary
SunEdison is a renewable energy company. Its revenue comes from semiconductor wafer manufacturing, solar energy business and TerraForm Power (wind power and global business). The company has recently filed for bankruptcy due to poor operational performance and its inability to serve its $11 billion debt. Luckily for the company, first and second lien holders have provided the required capital to continue operation. Overall, the renewable energy market is growing at a very high rate. However, due ...

Strategic Messages to Different Stakeholders

Key message to executive: Introducing a new CEO
Objectives:
Issues:
According to Koyne & Koyne (2007), the executive should know that the new CEO and managing partners are likely to reorganize the company through layoffs and dismiss top management. However, the top management can tell the new leaders that they want to help them achieve implement the changes. Porter, Lorsch &Nohria (2004) established that CEOs should focus on managing the organizational structure and not on daily operations. Additionally, the CEO at BrightStar should understand that his position does not give him the right to lead or a guarantee that the ...

Introduction

This paper aims at developing an employee communication plan for Consolidated Electricals based on its case study.
Employee communications plan objective
The aim of Consolidated Electricals (CE) is to deliver an employee communication plan that offers explicit, illuminating and engaging bidirectional communications. Additionally, the communication framework is intended to improve the communication between the employees and D. Emmett Shane the company’s CEO. Also, Mishra (2014) insists that internal communication helps to create transparency between the employees and management.

Employee communications plan goals and strategies

First, CE strategy will simplify the communication between the workers and Shane. Importantly, most of the employees except a few ...

Describe the “problem” that the McCann Agency was asked to solve. (This includes a brief “situation analysis.”)
MT contacted McCann Agency due to own inability to influence the observed level of accidents and deaths, which occurred due the passengers’ reckless behavior. The statistics showed that “serious incidents involving train operations totaled 21 in 2008, 24 in both 2009 and 2010, and 27 in 2011” (Queltch, 2014). The agency was asked to develop an efficient advertising campaign, which would educate people, in specific young and skeptical audience, about safety proof behavior in metro facilities and motivate them to follow these ...

Management and Leadership

Part 1: Theory and reviewSection 1: Introduction
There are two major views regarding contemporary management and leadership. The first is the personality perspective. In this perspective, the major influence of the leader is shaped by his power to influence other individuals towards achieving some goals. Therefore, the leader uses special traits that serve as bait and amalgamation for these individuals to work towards some common objectives. The other view is the behavioral aspect. In this case, the leader selects some tools that are directive, participative, and achievement oriented. The basis for selecting these tools is the needs of ...

Introduction

The case study will focus on Pankaj et al (2004) and David, B. Y & Renee, K (2013), articles published in Harvard Business School, journal, to review and discuss Wal-Mart’s operations capabilities and way forward.
Wal-Mart as an organization is a story of astonishing success in terms of revenues and the way it has touched lives through its products and services made Forbes declare the company in March 2003, as the largest and most admired American company.

Wal-Mart’s strategy in the discount retailing industry

The strategy of Wal-Mart is affixed on differentiated pricing, cost leadership, strong distribution, inventory management and most importantly in tandem with the technology-based ...

The process of making hotplates involves a number of departments in which they are different workers to complete the job. The initial arrangement was in such a manner that each hotplate would pass through different workers with each having to complete the manufacturing process partially. This involved teamwork and collaboration within the workers as the work of one affected the other. This method did not however work as each worker preferred making own plate from the beginning to the end instead sharing the manufacturing duties.
Absenteeism in the workplace was caused by the low morale of the workers regarding the ...

- Q: Unilever now requires you to, thoroughly; review the strategic options available to it. The review may include those options currently being discussed in the media, or options not currently being considered (Refer pages 5 to 7 Unilever case study 1)
Unilever is one of the biggest global brands in the FMCG segment that has its headquarters in London. The global economic slowdown seems to have the FMCG major contexts to some extent. It has introduced some new business strategies for maintaining an advantageous step ahead of its competitors, crowd and other rival companies and organizations within ...

FUTURA and the Balanced Scorecard

The Balanced Scorecard is a performance management system that was developed by Robert S. Kaplan, Emeritus at Harvard Business School and David P. Norton of Nolan-Norton Company and the Balanced Scorecard Collaborative in January-February 1992 (Frigo, 2012). Kaplan and Nolan (1992) developed the concept of Balanced Scorecard with a view that to accurately measure the performance of modern day businesses, old and traditional methods of financial performance metrics were inadequate and a more balanced presentation of both financial and operational measures was needed. The Balanced Scorecard includes a set of measures giving the managers a comprehensive yet fast and accurate assessment of the business ( ...

Introduction:

What process did Duke Children's Hospital follow in creating a balanced scorecard? Why did the hospital decide to use the balanced scorecard to evaluate its stakeholder relationships and its business processes? What was the reaction of the staff?

Duke Children’s Hospital turned around its 138-bed academic hospital from a losing proposition to an organization that gained profitability from its operations. It did so through the use of the Balanced Scorecard. The balanced scorecard approach is an effective management tool that is used by organizations to improve their performance, expand their services, and gain profitability. Management teams from hospital institutions deal ...

PEPSI REGENERATION 1990-1993, HARVARD BUSINESS CASE STUDY

PEPSI REGENERATION 1990-1993: HARVARD BUSINESS CASE STUDY
Problem statement

The beverage industry is the most lucrative and active business globally. Innovation and advertisement is what keeps this industry the most active and at each other’s throat. Craig Weatherup, PepsiCo CEO used very many strategies for Pepsi to remain in the market around this period. The competition was extremely high therefore minimizing the sale of their product (Sull, 1996 pp. 1). Furthermore, around the same period, there generated a scare about product tampering when a grocer owner alleged that he removed a syringe out of a bottle before he could sell the ...

A Reflection on the Article

It has been observed that at different periods, we tend to move our thoughts in a specific direction. This is usually as per geographical borders. The majority of the people tend to think, speak and/or act this specific way, the similarities being more pronounced as the geographical area decreases. This similar interest in a specific time is called the trend at that time. This article details why ignoring trends is not healthy for a business. The article also shows how trends can give companies the chance to innovatively assimilate its products or services in line with the trend, by application of strategic ...

Question 1

The success of small organizations and especially fast-growing technology-based companies is depended on their ability to solve managerial and control challenges in time. Achieva being a fast growing internet solutions company has weak managerial and control systems to enable effective control, coordination and direction of employees. Effective management and organizational control are realized when the top managers are able to get things done by directing and coordinating the workforce. Further, the management has the responsibility of organizing resources within the capacity of the organization to ensure that organizational strategic goals are achieved. In essence, proper coordination of organizational resources ...

Essay

Democracy, for all its empowering aspects, isn't still practiced by every nation on this planet. Much like the Soviet Union, which collapsed on itself in the early 90s, there are a number of states in today's world that continue to be totalitarian in nature.
For those living in democratic countries, this term might not be familiar and its practices even more so even if a business might want to expand to emerging markets that are controlled by their respective governments very different from the model that the United States among other democratic countries. While the definition of democracy is ...

Issue 1 - Ethics and Legal Environment 2

Issue 2 - Organizational Environment 4
Issue 3 - Critical Thinking 7
Issue 4 – Business Associations and Torts 8

Issue 1 - Ethics and Legal Environment

As an agent of her employer, Monique has legal obligations of obedience, loyalty, accounting and performance to her principal. The duty of loyalty involves a fiduciary obligation where the agent is required to serve one principal at a time and shun from conflicts of interest, inform the principal about any material information, and keeping away from actions that would adversely affect the interest of the principal (Hartigan, 2014:272). Additionally, Monique has the duty of obedience towards her principal. The obligation ...

Background

Information communication technology has created a new paradigm in how people communicate in both their personal and business lives. Social networking services have created the capability to create virtual identities that are simple to manage. Technologists consulting with enterprise have proposed different ideas with regard to how social networking can add value to organizations. Wooqer is a cloud-based solution that operates as a graphic interface that manages employee communications with a multitude of communication media. Audio, video, word processing, spreadsheets and presentations can all be managed with the Wooqer package (Venkatagiri & Prakash, 2013). Wooqer uses worker interactions with the ...

Business Model & Environmental Crisis

Patagonia adopts a business model based on three key pillars: (1) Environment Stewardship, (2) Management By Absence, and (3) Value-Based Choice of Partners (Reinhardt, Casadesus-Masanell and Kim). By Environment Stewardship is meant company's commitment to minimize impact of company's business on environment. Examples are numerous including removing anti-odor chemicals from products in 1998, switching to manufacturing all cotton products from organically produced cotton in 1996 in spite of increased costs and signing in 2007 Bluesign Technologies, standard used to appraise environmental impact of dye and finish chemicals (Reinhardt, Casadesus-Masanell and Kim).
If anything, CEO Casey Sheahan's statement is central ...

Executive Summary

Implementations of care paths will/may help cut healthcare costs. This report argues that the adoption of the care path approach is necessary to ensure MGH's costs are sustainable, but to ensure success, a phased approach to implementation approach, stakeholder engagement, constant, communication, and use of formal change management models will help.

Summary of the Case

As one of the largest hospitals in the country and a pioneer of open-heart surgery, MGH its ability to rein the costs of one of the most expensive procedures would serve as an important guide for the rest of the industry. Its costs are higher than its competitors ...

Major Resources and Capabilities

All the organizations have some resources and capabilities that separate them from rest of the competitors. Some of the core resources and capabilities of Zara that create distinctive competencies are discussed below.
One of the core capabilities of Zara that is a distinctive competency of the company is that it follows a customer centric approach. The company focuses on its customers and provides them with the designs that are specifically for their body shape. The company is concerned about the body shape of the customers that allows them to make such products that fit the customers best. It not ...

Summary

In the ever-growing business world, competition has become so stiff, hence requiring one to be an analytic competitor. To use sophisticated data collection methods, employ decision makers and make analytics part of their competitive strategy. To become an analytic competitor, several ideas must be put into practice. These include championing analytics from the top, creating a Single analytic initiative, focusing attention on analytics effort, establishing an analytics culture, hiring the right people, and using the correct technology (Davenport, 2006).
As part of their dominant strategy, analytic competitors have coordinated ways such as having their top positions in the company ...

Business

2016-03-24
The current paper is devoted to the company Samsung Electronics and its functioning in the 1990s-2000s. Samsung Electronics Company is a part of the Samsung Group that it the largest conglomerate in South Korea (Official Site of Samsung, 2016). The main business directions of the Samsung Group were electronics, trade and services, finance. There were five directions of Samsung Electronics at those years. One of them is the Semiconductor Business. Let’s analyze this sector and its competitive environment in the 1990s-2000s in more detail, analyze data and evaluate the advantages of Samsung Electronics (Ellet, 2007).

Chinese Firms on the Market of Semiconductor Products

A lot ...

Coach Knight and Coach K. have very different styles of coaching. One style of coaching displays a softer side to leadership and coaching while the other style believes in the notion of exercising tough love in leadership. Generally speaking, Coach K’s style seems to be more sincere, personal and at times compassionate while Coach Knight’s leadership style is rigid and strict. Both coaches have had very successful careers in coaching. The numerous wins reveal the success of the college basketball teams that they have coached. The difference in their coaching styles and leadership techniques leads one to wonder ...

Introduction

Citrix Systems Inc. is a world market leader in networking, virtualization, and creation of cloud computing infrastructure that enables businesses and individuals to work efficiently. The company has been in operation since 1989 and has excelled in creating technology solutions that help to build, manage, and secure virtual and mobile workspaces. The company creates mobile and computer applications, networks, and data services that can be used on any device, network, or cloud.
Over twenty-five years, Citrix has actively pursued a vision of enabling consumers of information technology to live and work in a way that suits their specific needs. Thanks to ...

Introduction

Global business environment is placing more and more pressure on the organizational ability to address diversity in the company. The reality shows that cultural, racial and social diversity along with geographical disperse of the companies creates new and, yet, not fully explored field in Human Resource Management (HRM), Leadership and Management studies. Modern considerations on the selection and recruitment processes that call for specific cross-cultural management capabilities outline the direction in which leadership and management practices have been and will continue to evolve in the near future (Sims, 2007). Team work and leadership practices in this field are one ...

[University]
1. Why is the topic of “multidivisional marketing” attracting corporate attention at BD? Is it a good idea?
The ‘multi-divisional marketing’ strategy is an attempt of the company to consolidate and improve its seemingly cluttered organizational structure and supply chain management. The company’s multi-divisional marketing strategy focuses on four key areas; market segmentation, value-added services and programs, improvement of information systems and the reorganization of its sales and marketing structure. It should be noted that BD has a complicated organizational structure. Accordingly, the company is divided into 19 operating divisions; each with its own marketing, sales, distribution ...

[Class Title]

Based on the case study, Martha Rinaldi is faced with two major dilemmas. Knowing that she is already employed with Potomac Waters, her leaving the company without first addressing her work troubles would be viewed as a weakness on her part. On the other hand, choosing to stay with Potomac Waters might compromise her work attitude, break her spirit and possibly the chance to grab Deep Dive Pizza’s standing offer of employment. Staying with Potomac Waters is, obviously, a challenging position to make for Rinaldi. After all, most young people value the over-all work environment and career advancement ...

Background

The case revolves around the leadership situation in the Growing Places Company. The chairman and the founder of the company is Evan Breyer. To ensure excellent performance of the company he hires a professional manager as the CEO by the name Rob Miranda. It is amazing how Rob succeeds in bringing exclusive revolution in the performance of the company in the few years he has been in the company. However, his performance is tested through complains by the subordinates since he uses harsh language towards them. There are numerous complaints regarding how Rob treats them as well as communicates to ...

Reenergizing Employees After a Downsizing

The case dwells upon the change management, when a small college-town newspaper Blaze is going through the process of downsizing. The editor, Andrea Zuckerman has to deliver a final change and take control over the operational side of the change process, while the message delivery and initial stages of the process where handled by the external consultant, who, according to the editor, is complete stranger to the company. The reality is that the technology and the latest media trends make the business of Blaze a dying one and the company´s decision to downsize is, somewhat, expected by the employees. However, the ...

- How well is the team performing? Explain why?
A team can be characterized as "a recognizable group of two or more than two individuals who are "appointed particular parts or capacities to perform progressively, reliably, and adaptively to a typical and esteemed objective/object/mission, who have each been doled out particular parts or capacities to perform, and who have a constrained life compass of enrolment". The team was not performing well and this caused the company to experience a major conflict.
In the case of MediSys, the current Intenscare team is presently a group, not a team (Robbins and Judge, 2012). Then again, ...

Introduction

Working environment and interpersonal communication build on the essential part of motivation and job satisfaction. Individuals find themselves under a lot of pressure, once they work with those, whose management and leadership styles contradict with their own perspective on working relationships or are very different from the attitude and approach of their previous manager. The situation, considered in the case study illustrates classic conflict of perspectives and differences in the personalities, which were not solved and are currently building on the complex internal relationship issue on high organizational level.
The case dwells upon the leadership style of George Latour, ...

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Finance
Background
Angus Cartwright has been hired as the investment planner and advisor for two clients named John and Judy DeRight and. Both of these clients have acquired a new passion for real estates and thus have approached Angus Cartwright to recommend a best option for their investment. Both the clients are inclined towards acquiring a spacious properly that is so large to an extent it attracts real estate management companies that are professional and also to accrue a minimum leverage of at least 12% after tax. Also, both the clients are of a strong belief ...

The introduction of web 2.0 technologies (social media) has adopted a different way to conduct business in organizations. Examples of social media that are being used in organizations include social bookmarking and tagging, blogs and Wiki’s. More are being developed.
Blogging involves blogs which are publishing tools that are similar to online journals. The readers can subscribe so as to comment and share their views in regard to the item being discussed. Wikis is websites where users can add, remove and edit the content. Social bookmarking enables the users post a list of favorite bookmarks so that other users ...

Introduction

Talent management is a vital process that guarantees organizations have the quality and quantity of a position to meet their future and current priorities. The process includes the life cycle of the employee thus; performance management selection, development and succession .

Talent management program that led to success for the company

For the concerned stake holders and contractors, there are three stages that take place from day one and then midpoint after the first quarter and at the end of that first year. The original phase normally takes one month, and at the end, all the new managers must have mastered the business model and must understand the cultural norms and how ...

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Abstract

Strategic Management is a function of control, extended to long-term goals and actions of the company. Strategy Formulation (modus operandi) and its precise tools are the core of governance and an important sign of good management of the company.
Strategic management is a development and implementation of actions leading to long-term excess of the level of effectiveness of the company above the competition.

Strategy - the image of organizational actions and management approaches used to achieve organizational goals and objectives.

The five elements of the strategy (H. Mintzberg)
strategy as a plan;
strategy as the position;
strategy as a method;
strategy as a pattern of action;
strategy as a ...

- What is the "Third Way?" Is it a good or bad strategy? Why do you say this? If you were CEO of the company would you endorse it? Why or why not?
Vanity Fair is one of the biggest apparel companies in the world. The company started with several company-owned manufacturing facilities that became very efficient (i.e. they set the standard in the industry) but because of the company’s growth plans, they had to source production from international suppliers. This put a huge pressure on their capabilities to manage their supply chain efficiently, given that they still own ...

Culture can be expressed best in the complex interactions of values, attitudes and behavioural assumptions of the society. Culture therefore, is the characteristics of particular groups of people defined by everything from knowledge, religion, social habits, art, law, morals and any other capabilities and character acquired by a person as a member of a given society. For a given culture to be an important concept in the management studies, we should be able to understand the culture concept and familiarise our self with it. (Francesco and Gold 1969).Therefore in this paper, I have discussed various dimensions of managing culture in order to ...

A balanced score card is a strategic management and planning tool that is presently used extensively in business, governments, nongovernmental organization and other forms of businesses in order to align the activities of the business with the vision, mission, strategy and goals of the organization. The balanced score card is also concerned about the improvement of companies internal and external communication and the monitoring of an organizations performance against the strategic goals (Kaplan & Norton, 2004).
Developed by Drs Robert Kaplan and David Norton of the Harvard business school, the balanced score card adds to the traditional financial metrics in ...

Introduction:

Hallmark is among the leading card making companies. Its headquarters are in Kansas City and is privately owned. The company’s vision is to be the company that produces superior experiences, services and products. It is in its vision to enrich the lives of its consumers by facilitating communication amongst them, connecting and celebrating. Hallmark’s mission is enriching lives. Among its strategies is diversification of its products in addition to producing high quality products that satisfy its consumers. There are a number of objectives the company has in relation to their customers’ perspective. These objectives include the following: Capturing ...

1. On what specific customer perspectives did each company focus, and what measures did each company use to ascertain how well it was meeting the goals implied by those specific perspectives?

Hyde Park Electronics, a manufacturer of ultrasonic proximity sensors focused on customer satisfaction and measured it by looking at the increase in sales and net income as a result of increased product acceptance and the incidence of returning/repeating customers. With 42 people employed in 2001, the company enjoyed its most profitable year having this perspective in mind. To enable the company to perform better, it used the Balanced Score Card ...

Page No.

1. Executive Summary.. 4
1. Introduction.. 4
2. Porters five forces (Task 1). 5
2.1. Threat of Entry 5
2.2 Power of Suppliers. 6
2.3 Threat of Substitutes.. 6
2.4 Competitive Rivalry. 6
2.5 Power of Buyers. 6
3 PEST Analysis 7
3.1 Political Aspect 7
3.2 Economic View.. 7
3.3 Sociological View.. 8
3.4 Technological View 8
4. SWOT Analysis.. 8
4.1 Strength 9
4.2 Weakness 9
4.3 Opportunity.. 10
4.4 Threat 10
5. Marketing and Positioning strategies (Task 2) ...

Question 1

When implementing a certain change in an organization, the employees should be given time to internalize and accept the change. Managers should not be overambitious and too focused on the possible results that may arise. They should leave an allowance for employees to acclimatize themselves with the possible effects. Different employees are motivated by different things. For some, the urge to go up the hierarchy is not sufficient motivation. External consultants can be brought onboard to shed more light to the employees as opposed to the managers themselves as they may be biased in their discussions.

Question 2

Before reading the case

...

Balanced Scorecard Implementation

Introduction
Rainbow Lighting Ltd manufactures light bulbs for both wholesale and retail sale. Since being acquired by the German company Eindnacht GmbH, issues of quality, profitability, customer perception and staff morale have come to light. Costs have also been incurred through the need to recall a faulty item in recent times. Rainbow Lighting Ltd has identified a number of areas that require improvement and has been given two years by its parent company to reach new benchmarks, to avoid operations being entirely transferred to Germany. Rainbow Lighting’s Managing Director has suggested the use of a Balanced Scorecard (BSC) in the ...

It seemed Like a Good Idea at the Time

The case is focused on major issues faced by Templeton Hardware while operating newly acquired businesses. The given case is a best example of poor organizational management. Templeton hardware was willing to expand its business in new products and services hence they acquired The Great Outdoors and Lodeston Landscapes.
Decisions for acquiring two companies were taken by the company in hurry and all the implementation and changes took place very quickly. The company changed the name of both the acquired companies from the great outdoors to Templeton Caravans and from Lodeston Landscapes to Templeton landscape solutions. Templeton planned to ...

Abstract

Sourcing for human labor is one of the key issues in the success of a business entity. It is therefore necessary that the HR department is well equipped with the right skills and abilities to hire the best hands for the job at hand. The biggest nightmare for any organization is loosing its employees, especially to a rival company. It is therefore necessary for an organization to realize how best to retain its employees. This is discussed in the essay below, using the case study of Sambian Company.

Why Are We Loosing All Our Good People?

Loss of the best employees in an organization is probably the greatest nightmare ...

4.0 Structural Type that will maximize the Strategic Capabilities of eBay
4.1 Critical analytical discussion of structural theories
4.2. The structural and generic approach strategy

The major determinant into employing a triumphant competitive strategy is identifying the type of structure that a business embraces. There are diverse business strategies and each and every business must fall below a particular structure. It is also very significant to have a knowledge concerning a particular strategy and the conditions under which it functions. Functional structure is a type of structure that is mostly preferred for large business enterprises. Employees working under functional structure are mostly assigned ...

After working for a big Accounting firm for six years, Amanda Smith decided to start her own accounting and tax returns firm. Initially she had one employee but the departure of a major competitor signaled an increase in clients and compelled Amanda to employ three more accountants. However, after a few months, complaints on tax returns started troubling Amanda and her company is on the brink of collapse. This paper seeks to make recommendations to Amanda on the five facets of management that she ought to polish up to ensure an upturn in fortunes for Smith’s Accounting and tax Returns. The ...