Job Description Case Studies Samples For Students

Introduction

Starbucks was founded in 1971 by three businessmen, Gordon Bowker, Zev Siegl and Jerry Baldwin. Starbucks purchases, roasts high-quality bean coffees and provide to its customer along with fresh, Italian style beverages and coffee-related accessories. The Company is one of the most recognized brand in U.S.

Job Description, Specification for a Starbucks Employee.

Starbucks have many designations for employees, food processing, bar person, Cafe manager, IT operations and sales managers. The requirement of a bar person is more than any other designation. A bar person deals with customers taking their orders and recording transactions related to cash and book keeping.

Job Description

A job description entails the summary of a ...

This case analysis is about managerial problems witnessed between Lesley Mahon, a customer service manager, and her subordinate, Pam Stewart, a customer representative employee. The two work at the Chatham branch of the Canadian National Bank. This case report will analyze the profiles of the two employees of the Canadian National Bank. For the sake of streamlining the day-to-day operations of the chartered financial institution, this case analysis has been conducted diligently to help resolve the issue at hand. This is because stakes are high for both parties and the national bank, which looks forward to improve its operations and register ...

[University]

Introduction

The case of Julie and Susan occurs often in a work environment where a subordinate relationship and job description are not clearly defined. Misunderstanding between co-workers most often escalate into emotional confrontation inside and sometimes outside of the work premises. Behavioral issues are always the main factor why conflict between people happens and most workplace conflict occurs due to external influences. Individuals with personal problems are at higher risk of being easily irritated and they tend to show intolerant and aggressive behavior. On the other hand, the case also reflects the different attitudes of people towards work. Some people enjoy ...

This paper is introduced as a case study discussion, followed by examination of the larger questions.The company founder hires her daughter into the company, really as an intern. The daughter is an ineffective worker. Other employees are irate. This situation is quite common in business. This situation represents a difficult challenge for the supervisor and the Human Resources Department. The word describing this behavior is nepotism. The Merriam Webster defines nepotism as “the unfair practice by a powerful person of giving jobs and other favors to relatives.”
If there is a Human Resources Manager, then the supervisor should go to the HR ...

(Course Name, Instructor Name, University, Date of Submission)
The issue of safety in any industry has always been a priority of the management especially in refineries which is described as an accident and injury prone industry. Yet accidents and injuries in the workplace have not been completely eliminated in spite of claims of Management about its unquestionable commitment towards prevention of accidents on the shop floor. Some common steps towards safety commitment have been outlined by Medina, Et al., (2009) as pinpointing work practices that affect safety; defining and reliably measuring such practices; implementing measurement systems; setting reasonable goals; ...

Part A

The increased demand for employees is as a result of an increased demand of the organizations product or services. The future human resource needs for Blue Gum are growing with the projected future increase in the number of company’s retail shops. In order to get the exact deficit on the human resource needs, the HR of the Blue Gum needs to carry out a job analysis. The human resource manager needs to first of all determine if there are qualified candidates amongst the present staff members who can fill in the open positions before inviting external candidates. Regardless, the new ...

Customer Inserts Tutor’s Name

(26, 07, 2013)
The modern business environment is so complex and challenging that only those organizations can survive who have a team of highly competent, educated and committed workforce. The employees must be talented enough to cope with diversified business situations. In addition, they must be capable of meeting challenging deadlines and can alter their behavior and working style according to the requirement of the task at hand. The availability of such talented staff is only possible through highly competitive and fair recruitment and selection system. A part from recruitment and selection, the retention of employees is also a very ...

LOLA’S PERFORMANCE EVALUATION

QUESTION 1: Evidence that this case provides for formulating and implementing a systematic approach to performance appraisal
For performance appraisal to be successful the following should be put into consideration; Measures and standards-this involves strategic thinking, job knowledge, setting standards writing and setting objectives and identifying competencies. Communicate expectations-this will involve verbal communication, listening, negotiating and reaching agreement. Plan-this involves planning, decision making, problem solving organizing and budgeting. Monitor assists and control-this involves problem solving, coaching, counseling, instructing, training and giving feedback. Appraise- this involves observing, recalling, judgment and data analysis. Feedback-this involves listening, empathy, planning, negotiating, conflict resolution ...

Norge Portugal is an international Norwegian company set up in Lisbon, Portugal in 2001 (McGuire 123). The company deals in selling, maintenance and repair of refined equipment for textile industries. The company is well renowned for ‘total service’ to its customers, where they focus on satisfying the customer in an aim of achieving customer loyalty. Despite starting operations almost a decade ago, the firm retains a remarkably small customer base and is smaller compared to other company bases in different countries. However, the company remains profitable mainly because of favourable reputation amongst customers.
Norge Portugal, has four key areas that ...

Motivating Employee

Identification of Problem and Analysis:
First, before any solutions are identified for the given case, it is required to understand the demotivation factors of the employee so that appropriate motivational theory can be referred for the solution. Following demotivation factors were identified.
It is noted that there is the practice of micromanagement hence, one of the prominent factors for the lack of motivation among the employees (Hedges, 2014) as well as managers have no empathy with their subordinates. The threat to the job from the managers exists if the employee activities are not according to the personal interest of ...

Mike Davis has an experience of more than seven years in the field outdoor sporting goods; he has worked on the famous stores. Mike did not have any degree as he did not complete his higher education, but he attended some courses related to management from a local community college. Because of his knowledge and his efforts, he became able to secure the entry-level management position. Mike was an enthusiastic person despite enjoying his job he was used to seek for new opportunities. Mike has a dream that he could open his personal store where he can enjoy the ...

Asda is the United Kingdom's second-largest supermarket. A recent subsidiary (1999) of the Wal-Mart family of retail stores, Asda takes great pride in its customer service, employee training, and overall organizational culture. The retailer both recruits employees externally, as well as training and promoting employees from within. According to the Asda case study, the colleague "pledges" account for a large part of its success. While Asda is committed to customer service and valued employees, the company is still growing, and its commitment to overall excellence is growing as well.

A job description comprises a detailed list, as well as examples, ...

High Performance Work Systems( HPWS) are organizations that adopt a radically different approach to management. The fundamental of this approach is drastically changed employer-employee relationship. Theoretically speaking, these systems are guided by motivated and competent workforce that is committed towards organizational growth and development. At the same time, organization should provide required opportunities to the staff so that they contribute as per the requirement. It includes exploring their true potential and put it to the optimum use. In that sense, HPWS is the effort on both ends, employers as well as employees.
Given the high rate of dynamism and ...

EEOC v. Watkins Motor Line Inc.,

Introduction

The nexus between human resource management and the law lies in the fact that employers and employees must observe the law. In addition, the law steps in to protect the rights of the employees who invariably are the weaker parties in the employment relationship. In this paper, consideration is placed on the application of the Americans with Disabilities Act.
The case essentially turns on the interpretation of the anti-discrimination provisions under the Americans with Disabilities Act. It involves a worker, who previously served as a driver or dockworker. During his employment, he served under ...

The organizations employ workers that thy reward periodically and after retirement. The compensation process is determined by the pay for performance for the individual and groups. This paper seeks to explain a pay for performance for individual and group level in light of the job evaluative done between A and B
A pay for performance system is a system that records the remuneration for workers of a given be organization. The remuneration purposely reward and compensate rather than the job done. It is an effective tool for keeping employees motivated. It also serves the purpose of making employees proactive. This is ...

Culture can be expressed best in the complex interactions of values, attitudes and behavioural assumptions of the society. Culture therefore, is the characteristics of particular groups of people defined by everything from knowledge, religion, social habits, art, law, morals and any other capabilities and character acquired by a person as a member of a given society. For a given culture to be an important concept in the management studies, we should be able to understand the culture concept and familiarise our self with it. (Francesco and Gold 1969).Therefore in this paper, I have discussed various dimensions of managing culture in order to ...

Introduction

Starbucks is an American multinational company, based in Seattle, which specializes in providing coffee to consumers across 60 countries through approximately 20,000 stores. They have created a niche for themselves by becoming the largest seller of dripped brew and also espresso based hot coffee drinks. Since a humble beginning in 1971, they have become a huge success story across the globe and have set the standards of what a true multinational should be like. Despite its tremendous success story in every market that it entered, their growth went downhill following the recession of 2008. For the job description and job specification part ...

Training and development is critical in the management of business today. Training can be defined as the action of impacting employees with knowledge on certain areas in order to help them keep up to date with the changing environment. It reduces redundancy of employees and ensures the workforce is skilled and motivated. Development on the other hand is about the growth of an individual from one level to another higher level. It ensures an individual can be able to cope in the marketplace equipped with the right expertise to have confidence in tackling the tasks ahead (Raymond 26).

There ...