Ans 1. Xpresso Lube’s Service Package
Charlie Green’s Xpresso Lube Company provided the basic services of oil-change to its customers. The company was started with an intention to provide a unique, pleasing and a good experience to the customers who came in for the oil change. Charlie also started the services of a coffee bar that had numerous facilities to entertain the customers. The coffee bar had different varieties of coffee to suit the taste of different customers. Charlie provided his customers to and fro transportation to their work to reduce any inconvenience that would cause when they drop their vehicles for oil-change. The customers were clearly ...