Introduction
The Small Package Express Delivery Industry is one of the industries where transportation and logistics giant, FedEx, is heavily involved in. Small Package Delivery pertains to a service wherein a company, which in this case would be FedEx, would accept payment from customers and other business owners in exchange of guaranteeing that their small packages would be delivered on or within a specified amount of time or a given schedule to their specified destination. Door to door small package delivery services have been a common service offering in this industry. During the early 70s, at a time when electronic methods of sending and receiving packages ...