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Executive Summary
The current discourse presents an analysis of the problems encountered by Newlands, a hospital located Ireland. Case facts revealed that Newlands’ staff had been accustomed to the way they do things and are reported to exhibit reluctance to change. However, recent developments in the external environment, including the Regional Health Board’s requirement for level 4 qualification necessitate urgent improvements. As such, through the request of the CEO and the Board of Directors, the report details the problem encountered, the alternative courses of action, as well as the recommended ...