Healthcare Providence to every citizen is the prime responsibility of medical care centers and other health departments working simultaneously. It is imperative for health care centers to educate and inform self-pay patients how to deal with insurance procedures. The medical institutes are devising strategies to collect cash from self-pay patients efficiently. Many of health care institutes help out self-pay patients to get insured but still many of self-pay patients do not get proper outlets or platforms to insure themselves. Healthcare centers like Sutter Healthcare are progressing and working on how to provide healthcare services to those who cannot afford ...
Staff Case Studies Samples For Students
522 samples of this type
Do you feel the need to check out some previously written Case Studies on Staff before you get down to writing an own piece? In this free database of Staff Case Study examples, you are given a thrilling opportunity to discover meaningful topics, content structuring techniques, text flow, formatting styles, and other academically acclaimed writing practices. Applying them while crafting your own Staff Case Study will surely allow you to finish the piece faster.
Presenting high-quality samples isn't the only way our free essays service can help students in their writing ventures – our experts can also compose from point zero a fully customized Case Study on Staff that would make a genuine foundation for your own academic work.
Behavioral emergencies on a non-psychiatric unit
Introduction
- 1dentifying possible causes of the staff's problem applying FOCUS model
- Find the process improvement based on the given scenario
- Organize a Team That Knows the Process
- Clarify Current Knowledge of the Process
- Understand Causes of Process Variation
- Improvement to ensure appropriate response times and appropriate clinical interventions in the given situation, using a modified version of the PDCA model (PDC).
- Plan (development of a plan to address the situation and possible risk in the future
- Do – explanation of the implementation process
- Check – explanation ...
1.
Lateness can be a thorny disciplinary issue in any organization. Whichever way you look at it, it’s likely to have negative impact on the performance of any company. The lateness that has become the tendency of Frank for the last three weeks needs to be checked before it gets into the other members of staff. My next course of action as Frank’s employer would be informed by two issues. First of all, I would consider the nature of franks work, whether its satisfactory or not, secondly, I would consider whether it is told he first time ...
Part 1: Group dynamics3Section 1: Working in groups and team.3
Section 2: Conflict and negotiation.5
Section 3: Management and leadership.6
Part 2: The organization system.7Section 1: Organization structure7
Part 2: The organization system.9Section 1: Organization structure..9
Section 3: HR policies & practices11
Conclusion...12
References13
Introduction
Group dynamics in organizations revolve around the relations between employees and managers and how they interact in groups. These groups and teams may be formal or informal, and they may be set for specific tasks or for general tasks. Group dynamics determine the chances of success of an organization as far as team work is concerned. In this paper, Wal-Mart is the organization for the study. This ...
Introduction
Hiring professional and skilled employees is the key objective of the Human Resource Management (HRM) department. For the purposes of the realization of this strategic objective, the HR manager is obliged to pursue equality in provision of working opportunities for all employees regardless race, sex, nationality or any other supplementary factor giving ground for unequal attitude. In this particular situation, the managers of the company request the Human Resource Department to resolve issue pertaining to division of quotas between ground crew and other employees. With that, the attention of the managers is focused on the age of the employees ...
Introduction
I write this plan as the Head Health Care administrator based at USA Community Hospital. The plan has been necessitated by the recent conduct of the staff in this hospital whereupon patients and members of the public alike have raised concerns over the unethical, unlawful and inhuman conduct of the staff towards patients most of which are HIV/AIDS patients in the hospital. Such patients are not accorded the attention that they require and whenever our staff attend to them they look down upon them. This has occasioned them untold psychological trauma and great injustice, this being a public hospital where ...
NORTHWEST STATE COLLEGE
Discussion of Northwest College case study
This discussion will include an identification and discussion of the implications which the external labor market as well as the recruitment strategies will have on the recruitment outcomes. The paper will also attempt to design a strategy that will improve the recruiting outcomes for the
Implications of external labor markets and recruitment strategy
As explained in the case study, the Northwest State college has been experiencing problems with its staffing requirements especially due to the fact that there is not enough resources to hire the required number of staff, and the few staff that is in the company are leaving to ...
Meeting Agenda for HR manager
In the first meeting with the staff, Jill can consider the following as the agenda for the meeting:
- Official introduction to the staff
- Organizational culture and structure
- Internal Communication within the Department
- Challenges Facing The Employees
- A.O.B
- Closing Remarks
The importance of the agenda items
i. Official introduction to the staff
As Jill sets out to assume a managerial position in the HR department, it is important to quickly develop an understanding on her area of operations. The manager needs to know her team, and they as well need to know the manager. ...
Telephone:
Company Overview
Trinity Mothers Frances Hospitals and clinics include Mother Frances hospital-Jacksonville, Mother Frances hospital – Winnsboro, the Louis and Peaches Owen Hospital. They are affiliated with the health south, Tyler Care Hospital a facility that is a long-term acute care facility and trinity Clinic. It is preferred by multispecialty media groups as it has over 350 physicians and mid-level provider that represent 40 specialists in 36 locations that serve east Texas since March 1937. It is a 404-bed acute care facility that is located in Tyler, Texas. It offers a wide range of services; emergencies and trauma care, surgical and medical care. ...
Research studies indicate that the level of criminal activities have accelerated at an alarming rate in today`s world. Everyday crime is reported in the newspapers and on the internet. According to a recent research, crime with fine arts market is the second largest category preceding international drug trafficking. Being in the 21st-century we must understand that early 20th-century literature and materials are over 100 years old, virtually irreplaceable without a massive investment, and also out-of-print. Books, atlases and maps are precious and at the same time vulnerable. It is important to preserve our popular culture through maintaining, caring and providing ...
Why the team is ineffective
The prime purpose of any business corporation is to make a profit. For a company to make a profit, several factors have to come into play such as congruency and team work. Decision Tech is a technology company that has been on the summit of financial success for two years. All of a sudden the morale of the employees dropped. The company found itself in a leadership crisis. Leadership is an integral part of an organization. The quality of leadership is directly proportional to the final output of the company. The top leadership is supposed to espouse the values and business acumen that is supposed ...
Any daycare with a preschool curriculum that has been in existence for over 20 years is going to experience changes throughout time. The center of review is located in Flatbush, Brooklyn, New York City. There are no significant historical foundations for the center and there are no specific issues of the time to address. The center opened as a needed place to provide childcare for working parents in the community.
Some of the social and cultural changes that have affected the center have been the population of the neighborhood. Although the location of the center has not changed, the neighborhood ...
1. Roles and Knowledge Seeking
a. Identify the roles and responsibilities of the XYZ Rehabilitation Center and its staff
Given the stated objectives of the XYZ Rehabilitation Center, it is thus responsible for fostering the best possible form of demeanor towards all its dealings with clients and patients alike. In terms of patient care, XYZ should deliver the best services possible so that they could effectively facilitate their rehabilitation. Rehabilitation, in that sense, ultimately holds the goal of psychological stability through the application of various therapies. Thus, it is essential for ...
Analysis
The chief executive officer of the company is Gill Reihana who is also the owner of the business. When he started the business, he wanted to maintain a relaxed working environment where creativity was cultivated. He employed young individuals based on how they understood his vision. This created an informal setting, which brought problems especially in the accounts department. To counter this, he employed a more professional staff with experience.
The CEO still maintained the relaxed atmosphere allowing junior staff to attend senior management meetings and encouraging sharing of information within the organisation. The senior management have different personalities and approaches ...
Introduction
Regardless of the type of organization, a veritable menagerie of processes must be completed in graceful precision to ensure the firm is able to maximize the efficiency of its value chain, and thusly, ensure maximization of its revenue generation activities. Importantly, there are a number of strategies that a firm can undertake to accomplish this efficiency in operations and revenue generations, yet the most basic and fundamental element of an organization to target for such achievements is through the firm’s process infrastructure. In particular, a firm generally facilitates operation through the development and implementation of specific processes, each with the goal of ...
Abstract
Pollution prevention is a concern to many companies and everybody right now, especially after a massive global warming alarm in the 20th century, many facilities and institutions are trying to implement on issues which will bring an end or halter on matters concerning pollution.
This has enabled many plants, facilities, companies and institution to try and implement the new changes in their organizations programs to enable minimization of pollution, minimization of waste production and the introduction of purchasing of recyclable materials.
Setting a pollution prevention goal for the company
Below is a list of my proposed goals which will help in tackling, halting and implementing new issues concerning pollution ...
Brooklyn’s Dining Case Study
The case discussed below is about a restaurant and a sports bar known as Brooklyn’s Dining, which underwent a change in management to bring about a more effective performance. However the change in management failed to get the desired results, on the contrary the sales of the restaurant showed a decline compared to the tenure of the previous manager. An analysis of the case is presented below to identify the reasons for this as well as for suggesting steps aimed at getting a better performance.
CRITICAL ANALYSIS OF PLANNING PROCESS IN BROOKLYN’S LEADING TO CHANGE
The reason why the new owner of the Franchise, David Becker, had decided ...
Communication
Internal and External Stakeholder Communication
- How should Jamie deal with the information that Catherine provided?
Primarily, Jamie should give time to have a good conversation with Catherine. Jamie can also ask for any evidence that will show proof regarding Catherine’s allegations about her co-workers. It is clear that there is an attitude issue within Jamie’s staff. That is why, it is important that Jamie should be aware of her staff’s attitude and behavior. Nancy Borkowski (2011) says that attitude is a complex mixture of a person’s beliefs, personality, behaviors, values, and motivation. Therefore, Jamie should primarily ...
How thoroughly the problems identified in the Customer Satisfaction
Survey or in the case you have chosen and explained, have been addressed.
In the Australian market, David scarf is a major retailer and over the past few years, its patronage has continually declined posing it to more and more non-moving stock. This has translated to profit loss thus swiftly becoming unbeneficial. In an attempt to identify the cause of problems, the Managing Director and the Chief Financial Officer engaged a third party organization. This comprised of senior managers, procurement manager, the distribution manager, the marketing manager and the customer care manager to conduct an arms-length customer satisfaction Survey hoping that ...
[Supervisor Name]
Introduction and Background
In the past 60 years, India has crossed major milestones in healthcare such as greater life expectancy, decrease in infant death rate, wiping out leprosy and eliminating small pox. Regardless of the progress, India’s healthcare demonstrates crude inequalities. At one end of the spectrum is the rise in medical tourism, pulling in more than 2 lac global patients in 2006. At the other end, curable diseases like diarrhoea and malnutrition, particularly of children below 3 years, are continually predominant. Likewise, in comparison to South Asian countries like Bangladesh, Indonesia and China, vaccinations in India are still ...
Critical Reasoning: Leadership
1. Why do you think Antonio is feeling stressed?
Stress does not exist as an isolated event, but rather as a result of the interaction between the person and his environment. Antonio’s general source of stress could include: conflict with competing roles; complexity of the work; lack of control over work schedule, which prevents time for planning, and accomplishing the job, or developing professional relationships; value conflicts; and an excessive workload. More specifically, Antonio is feeling stressed because he is new at the job and he is already in danger of failing to meet two very important responsibilities ...
Introduction
Weak relationships among medical care workers are often found or evidenced by malpractices’ reports by some nursing and medical cases. Unresolved challenges often result to one group avoiding the other with the last persons becoming the troublesome individual or party. Kaluyu memorial hospital in Nairobi, Kenya has been experiencing a related scenario where there are conflicts and tension among doctors, nurses and other hospital employees most of whom avoid tasks given and even looking forward to the end of their shifts. The hospital has been incurring losses that result from the unhealthy relationship among staff members of the organization. ...
Delivering Business Value with IT at Hefty Hardware
Technology
Nam
The development of computers and Internet technology are great new tools that businesses probably never thought possible a century ago. But problems come with all changes in a business organization, and computers and the Internet are no different. Information technology (IT) is an important part of Hefty Hardware’s plans to improve customer service. The problem is that the two groups responsible for making the plan work are not communicating.
The staff at Hefty Hardware is starting to take sides to go to war because of a lack of communication. The non-IT staff and the IT staff ...
Implementing Solutions to Deal With Negative Comments from Customers in the Commercial Food Service Industry
(Student’s Full Name)
Implementing Solutions to Deal With Negative Comments from Customers in the Commercial Food Service Industry
a) What is the root cause(s) of the problems/issues occurring and what other factors contribute to them?
The possible root causes of the problems or issues occurring which initiating the negative responses from the customers of Harrington’s are the following: lack of communication amongst staff members; inadequate of inspection of surroundings and improper sanitation; and improper training which lead to lack of attention to detail and prohibiting the staff from anticipating the customers’ needs.
The possible ...
The Clarion School For Boys, Inc. Milwaukee Division: Making Information Systems Case Study Examples
Company profile
In 1989, Clarion School was founded by investors from Chicago local area, mainly to help children. They were interested in giving help to young men who are wayward in seeking motivation, direction, and become productive society members. In 1993, Milwaukee Division was opened and therefore were the second oldest in the Clarion system School. It was classified as a private school, profit facility for residential treatment for delinquent boys of age between 10 and 18. Clarion Milwaukee in 1999 set themselves apart from the competitors by emphasizing information technology use in conjunction with its staff that considered communication with one ...
Why the team is ineffective
Leadership is an integral part of any profit making corporation. Corporate leadership is remarkably similar to the rudder of a ship. The rudder can either direct the ship to a cataclysmic disaster or guide the ship safely to the shore. Since its inception, Decision Tech has been at the helm of the corporate world. It had high grossing sales compared to other technology companies. Within a short span of time, the company started having major leadership troubles. Subsequently, the morale of the employees dropped and so did the monthly sales of the company. The team became ineffective in its service delivery. As a consequence, ...
Introduction
The Walter Widget Manufacturing plant risks the plight of being subjected to greater insurance premiums by its insurance cover Company. During this hard economic times that have been on a downwards trend, the impact of increased premiums would lead to crumbling financial muscles of the plant. The number of employees and the costs of production are likely to shoot thus agonizing any efforts made towards profitability. It thus means that diligent and carefully selected measures have to be undertaken for rectification of the situation. Therefore, the study adopted in this research paper is justified in trying to identify and enhance ...
Situation
- Kim needs to arrange medical help for the female staff worker who had fallen from the chair and enquire if she could work. If she is not in working condition anymore, it is important that she is replaced by someone temporarily from Public area.
- Talking to the afternoon shift supervisor and informing about the added activities and need to allocate staff for housekeeping for achieving their targets timely.
- Ensuring the Level 5 rooms are ready for the group of Japanese Tourists before they arrive back from their bus tour.
- Checking the performance of staff working ...
The ROWE program is a new initiative inspired by Best Buy HR managers Cali Ressler and Jody Thompson and aims to introduce deep corporate culture change by measuring performance based on productivity, not working hours. First applied in company's headquarters, ROWE is delivered in four phases company-wide: (1) Culture Audit (implemented and repeated at company's headquarters for acculturation and education purposes), (2) Corporate Communication (delivered to staff company-wide in order to communicate underlying philosophies and educate managers on control methods), (3) Department-By-Department Adoption (implemented according to each department's requirements and functions), and (4) Follow-Up (Culture Check model applied to ...
Introduction
Creating overall viable plan for the development of the company requires thorough consideration of the peculiarities of business, strategy-friendly organizational structure and the ways to enhance employees’ engagement level, as well as proper management tools. For the purposes of this assignment I will research into above-mentioned issues with respect to elaborating on the overall business strategy for the enterprise under study. To make the discussion more practical I will view the organization as a problem-solving mechanism (Coperrider&Srivastva 149), and identify issues and the way to solve them for each of the questions of the case study
Organization structure
The business under study ...
Balanced Scorecard Implementation
Introduction
Rainbow Lighting Ltd manufactures light bulbs for both wholesale and retail sale. Since being acquired by the German company Eindnacht GmbH, issues of quality, profitability, customer perception and staff morale have come to light. Costs have also been incurred through the need to recall a faulty item in recent times. Rainbow Lighting Ltd has identified a number of areas that require improvement and has been given two years by its parent company to reach new benchmarks, to avoid operations being entirely transferred to Germany. Rainbow Lighting’s Managing Director has suggested the use of a Balanced Scorecard (BSC) in the ...
Introduction
The case is going to focus on the recruiting procedure by the company Tanglewood which operates departmental stores.
This paper will construct a recruitment guide with the current situation of Tanglewood. This can be used in advertising for the job chances that the company may be having.
A focus on the methods employed by the company while recruiting their staff will also be analyzed. This will give an opportunity to analyze these methods in terms of success vis-à-vis the costs involved. It will recommend the best method that Tanglewood could adopt in recruiting their staff.
Question 1< ...
Reflection Paper
Part A
The case “Can This Merger Be Saved?” shows the acquisition of two quite big companies: Synergon Capital and Beauchamp, Becker & Company. The both companies specialize in the financial services. The first one operates in the US and the second is in the UK.
According to the case, the Beauchamp acquisition can be considered as challenging. Let’s analyze what advantages and problems Synergon can encounter as a result of this deal. If we analyze the performance and management system of both companies, one can say that there is a lot of differences between business processes, which occur ...
Feelings of powerlessness are a common occurrence in nursing. These feelings can be attributed to the high demands of the job, including the long hours, changing shifts, the emotional rollercoasters, and the acute changes in patient status. Additionally, many hands are involved in the patients’ cases that make different decisions and the nurse may feel like he/she is not in control of what is happening at the bedside. Furthermore, policy changes within the institution are enacted by other personnel who often do not ask employees their thoughts and opinions on the matter. To decrease the feelings of powerlessness, many units ...
Background
The book rental company rents books throughout out USA through its various branches. The records of the company are organized in the following manner –
- Every employee is given a staff number which is unique.
- The name, position and salary of every staff member are kept on record.
Branches –
- Every branch has a unique number.
- The address of the Branch including street, city, state and zip code.
- Telephone Number of the branch
Books –
- A Catalog Number which uniquely identifies a book
- Book Number – the ISBN code of the book
- When there are ...
Introduction
In the day-to-day running of its activities, Ezyject a flight operations company, has expanded its business framework to regional and partnering companies like Rex and Tiger. Due to this expansion, a lot of work is needed to keep the operations flowing, however some problems have been encountered that portrays a negative setback to the achievement of company’s objectives. It is therefore felt that there is a need for a proper change in the way operations are run
Problems faced by IT department
The IT department is the major department that ensures all operations are run adequately in the organization. Booking of flights and other transactions are done by ...
Human Resource Management
When it comes to Human Resource Management, things tend to get a tad bit trickier considering how the HR department’s entire job is to maintain the upkeep of the people to ensure the upkeep of the facility is being done. That being said, there are a few factors the HR department needs to consider before they can perfectly say that have done the best HR planning for the sports complex. For starters they need to make sure there are enough people doing the work and the maintenance of the facility is going as planned. Secondly, they need to ...
First Step 3
Decision maker and responsibilities 3
Issues and significance 4
Reasoning for current issue and decision maker involvement 5
Timeline and urgency 6
Exhibits analyze 7
Second Step: Analyzing the Case 8
Defining the issue 8
Analyzing the data of the case 8
Genearting alternatives 8
Selecting decision criteria 9
Analyzing and evaluating alternatives 10
Selecting the preferred alternative 10
Developing an action/implementation of plan 10
References 12
First Step
Decision maker and responsibilities
The decision maker in this case is Jim Kilts. Kilts is a former CEO of Nabisco and was appointed as Gillette’s new chairman and CEO in 2001. ...
The adverse effects of indulgence in alcohol are well known and documented. Notably, the effects range from affecting the health of an individual to the well-being of a nation (Drugfreeworld.org, 2016). Uncontrolled consumption of alcohol costs the nation a lot of money in treating the sick individuals and managing the adverse social impacts of alcohol. On a personal level, alcohol affects the brain, heart, pancreas, liver and the immune system of an individual. The numbers of road carnages caused by drunk driving are on the rise, and they result in deaths and disabilities. Similarly, alcohol consumption is attributed to ...
The public healthcare is an integral part of national development.in order for the country to move forward in terms of development the citizenry must be of good health. As a result the public health sector has become the center of debate in terms of patient service and patient safety while visiting these facilities.in a public health facility patient safety is very important. This is because public health facilities tend to get a lot of clientele on a daily basis. As a result accidents incidents of confusion are likely to occur. As such is the case it is very important to ensure that patient safety ...
SUMMARY OF THE CASE
Delarks a chain of stores in the garment segment was facing severe operational losses. A change in management was proposed to turn the company around and initiate the transformation process. Harry Denton took the position of CEO and proposed an instant downsizing within the company. The process was abrupt and strategies adopted by the company damaged the morale and motivation of the employees. Appropriate measures and counseling of the employees was not done. The employees were not prepared beforehand that such a rigorous downsizing process would take place (Wetlaufer, 1998).
Some of the most senior and experienced staff, which the ...
Cashier Balances Were Not In Balance It Would Lead To Misuse Of Funds And Incur Case Studies Example
Introduction
Harry Houdini, faces a number of problems at Holmes Hotel where he is freshly employed. These include incomplete reports and summaries, non-existent RSA signage and programs, incorrect cashier balances, declining bar takings and the rising number of complaints from the customers. On top of that, the staff are often late and do not come in uniform.1. From these facts a number of problems may occur. Take each one of these facts and detail what kind of issues may arise.Disorganized reports and summaries and incomplete documentation – Incomplete records would lead to lack of transparency, and the risks of something being left out ...
The field of healthcare requires extensive attention from administrators especially when it comes to serving the needs of the public, the patients to whom the said industry owes service. Relatively, when such conditions of operation are not met, it could be expected that the turnout of results would not be as positive as hoped to be. In consideration to this matter, Kotter’s directive culture of change dedicated to innovation and employee development is to be used in the process of determining the resolutions needed for this particular discussion and analysis. The primary references would be dependent on Kotter’ ...
What were the reasons for Netcare’s success in South Africa?
South African private hospital group Netcare Ltd has definitely had a lot of success. This year there was a 25% increase in the profits. One of the main reasons for Netcare’s success is that the treatment and the facility of the hospital is world class. The facilities are impeccable providing the best health care service to its customers. Netcare has also been so successful in South Africa because the doctors and the staff are well trained to provide the best service.
Another reason for the massive success of Netcare Ltd is the branching out. The many subsidiaries of Netcare ...
Healthcare and Child Care in Queensland (Australia)
- Abstract
Healthcare and child care are challenging issues, particularly in a culturally diverse country like Australia. There are different opinions depending upon personal and political divisions. Career in these fields, demands knowledge and understanding of statutory standards and professional obligations related to safety and well-being of children and healthcare seekers. This paper discusses relevant issues of this profession.
- Sustainability of Environment
The land is 10km from city and in a commercial zone. The area is covered in gravel and uneven. The perimeter fence is made of galvanised steel mesh. While the location cannot be changed, the ...
Bad Image Radiology Department
Step I: Summary of the case
Notably, many hospitals find themselves in the middle of court cases and trials with very little knowledge of the events that led to the scenario. This case is a good example. It presents the origin of the problem, the personnel that were involved and the events that led to the problems presented. It is about MacMillan hospital and the problems that generated from the department of medical imaging. The department had contracted its services to Good View Company and the major shareholder was Goodview (Darr, 2001, p. 322). He started neglecting his work and ...
Slide 1 - Utah Symphony and Utah Opera
Presenter notes: Introduce the subject of the presentation and what it aims to achieve at the end. Explain the scenario in which the merger is taking place as well as an overview of the opera and symphony.
Slide 2 – The Competing Values Framework
SPEAKER NOTES:
CLAN – This culture is focused on internal relationships and integration through collaboration. It relies on empowerment, communication and participation to achieve higher levels of commitment from internal resources and high morale among employees. The Utah Symphony shows several traits that belong within the clan culture, mainly because of Keith Lockhart’s style of leadership that emphasizes bonding with internal ...
1) Scanning:
Quality measurements should be done every week .
Outsource a renowned scanning company to take care of the backlog.
Re-do scanned pages to improve quality and identify errors.
All documents to be entered into the system electronically from now on to avoid future errors and ensure quality .
100% audit should be done to ensure that all records are up to date.
Scanned records should be well documented to avoid errors.
These recommended solutions should be reported to the Health Information Management (HIM) Director.
2) Billing:
Hire a qualified person proficient in accounting temporarily so ...
In this paper, the role of Joseph Dunn’s leadership at Ski Emporium and The Deli will be discussed. A good leader is the one who holds a prevailing and a dominating position. A good leader is capable of creating a stimulating visualization of the future and is able to encourage and motivate people to connect with that vision.
Since Joseph Dunn has created a company known as Dunn's Ski Emporium. The company is famous for their highly developed ski equipment and maintenance services. Dunn’s company provides reasonable prices to skiers. The speedy service offered by Dunn's sporting ...
Personal Case Study
Communication
Personal Case Study
Interpersonal Conflict
One in a while we find ourselves in a situation where we need to make a stand to what we believe is right and fair. In the past, I have been in a conflict with a store manager and the attending staff during one of my visits at an electronic gadget store. The cause of the conflict is the miscommunication regarding the validity period in the product return and replacement policy of store, which was not clearly explained and communicated to me as a customer. The product I bought is entitled for a replacement in ...
Executive Summary
The Georges Hotel is an upscale European-style boutique hotel located along the Oriental Bay in Wellington. Most of the staff is friends and relatives of Jeff and Chad, who are brothers. The hotel has many advantages that a family business has as well as the disadvantages. Some of the supervisors are not aware of the laws against discrimination. They are not aware of what sexual harassment means and what the appropriate and inappropriate behavior towards their subordinates is. This has resulted in situations where a couple of EEO complaints were raised against the hotel. However, as things stand, the ...
Introduction
This paper addresses the major steps that Caring Angle Hospital can implement to realize its goals. Also, it recommends one strategy that the heath care provider can adopt to obtain a large market share. Finally, it examines value-added services will strengthen its value proposition.
Major steps for Caring Angle Hospital
Improve the quality of care
Improving the quality of care is important since it will prevent patients from hopping from hospital to another. Caring Angle Hospital can employ various strategies to enhance the quality of their services. The hospital administration should consider managing the process of care rather than focusing on controlling on the physicians. ...
Introduction
Southwest Airlines was launched with an aim of offering cheap, reliable and friendly flights to different destinations around the U.S. The company’s objective is to connect people to their crucial lives (About Southwest n. p.). Importantly, Southwest Airlines has grown to be one of the largest airline companies offering domestic flights in the United States. The acquisition of AirTran is a strategy that aims at expanding Southwest both in assets and international flights.
This paper analyzes the market position of Southwest by answering questions on the company’s culture, values, opportunities, challenges and acquisition of AirTran.
SWOT analysis of Southwest Airline
SWOT analysis ...
The Parole Board
Ethical Situation
The pressure on releasing inmates into community sentences is evident. The Governor’s fears are not implausible. However, releasing recidivism-prone inmates will increase the burden on the society and reduce their safety dramatically. Despite spending almost a trillion dollars on correctional facilities, the prisons are overflowing. A vast majority of these inmates are serving sentences for drug related charges. They will definitely get back to their former livelihoods the moment they step out of prison.
However, retaining them in prison under inhumane conditions is a violation of human rights. Since the US has the largest prison population ...
Summary
The Facebook postings of a Northeast BMW salesperson causes corporate embarrassment and hurts company's brand image (Lopiano and Watson). Having a long established history as a major, luxury dealership, Northeast BMW has a positive employer-staff relationship based on loyalty and proper compensation. Moreover, Northeast BMW maintains her customer base based on repeat business and long-standing company-customer relations. This corporate culture has continued after a leadership change. The new company's leader, a son-in-law of company's last leader (himself a son of dealership's founder), emphasizes company's commitment and management as a "family business". The negative postings by a company's salesperson (on ...
Thank you for providing a detailed case highlights your issues. I understand that you are having issues in managing staff, clients are not pleased with the services provided, work pressure and other issues which needs to be rapidly resolved. Before I proceed, it is important for you to understand that managing an organization entails fulfilling the four essential function of management – planning, organizing, leading and controlling (Dubrin, 2012).
There are several points which you should work on. First, it is absolutely necessary to develop and share a mission statement. A mission statement is one which conveys to the employees, clients ...
Introduction
The essay will analyze the human resource strategies, policies, and practices as they pertain to JetBlue Airways. The JetBlue Airways case study offers numerous lessons in the field of human resource management starting with the three national equal employment opportunity laws that affect JetBlue’s hiring practices. Additionally, we can learn human resources strategies from the company’s recruitment efforts and its personnel selection. Examining the factors that influence JetBlue Airways’ performance appraisal system will also reveal some lessons about human resource strategies. Moreover, analyzing JetBlue’s Airways’ 360-degree feedback evaluation system will reveal its rationale and advantages for ...
Security Concerns: Libraries
Personnel thefts, crimes against property are some of the major issues that are besetting building and facility administrators at present. Entities invest significant amounts in developing and acquiring technologies with the goal of enhancing security levels, safeguarding personnel, and resolving security problems. These technologies include burglar alerts, fire defense alarms, video monitoring systems, and illegal entry devices and systems. Operated by technically-proficient personnel, will be able to aid in decreasing property risks, reduce resource losses, and enhance personnel as well as visitor security (Schneider, 2006, p. 1).
The fundamental objective of competent layouts and space management for libraries ...
Q1: Using Peter Frumkin’s model of the Four Functions of Nonprofit and Voluntary Action, how would you describe MeadowMarsh Service Agency.
Ans: Peter Frumkin focuses on four primary functions of Non Profit and Voluntary organizations and believes that success can be achieved by them only if all of these functions are balanced. He describes these organizations as
- Vehicles of Service Delivery
- Promoters of Civic and Political engagements
- Vehicles for Social Entrepreneurship
- Enactors of Values and Faiths
With reference to the above MeadowMarsh Service Agency is basically a service delivery ...
Attribute Standard 1312 issued by the IIA indicates that Internal Audit Departments purporting to follow IIA Standards must have an external assessment “conducted at least once every five years by a qualified, independent reviewer or review team from outside the organization. Two such organizations include World Com and Fannie Mae. The two organizations were in the news owing to various reporting and internal audit practices that may have resulted in their collapse, as is the case of World Com or hefty financial losses for their shareholders and other stakeholders. Consequent to such observations, the objective of this paper is ...