SUMMARY OF THE CASE
Delarks a chain of stores in the garment segment was facing severe operational losses. A change in management was proposed to turn the company around and initiate the transformation process. Harry Denton took the position of CEO and proposed an instant downsizing within the company. The process was abrupt and strategies adopted by the company damaged the morale and motivation of the employees. Appropriate measures and counseling of the employees was not done. The employees were not prepared beforehand that such a rigorous downsizing process would take place (Wetlaufer, 1998).
Some of the most senior and experienced staff, which the ...