Introduction
One of the most important elements in leadership is continuous personal development. This is achieved through engaging in professional development and from feedback and experience (Zuzelo, 2010 p. 3). Through this, this paper will discuss the development of problem-solving skills. Driscoll’s model of reflection will be used in this case. This is because Driscoll’s model allows for asking of the “what” question (what happened in the situation). This is then moved on to the so what (what was the feeling, was it a good or a bad one) and now what (if the situation ever occurs again, what ...