Introduction
Over the years, scholars have tried to study what constitute organizational effectiveness and how to achieve it; the result of which is the conception of varied theoretical models that are sometimes incoherent, abstract and redundant (Forbes, & Lynn, 2007, p.8). Some scholars, for instance, suggests that in order to achieve organizational effectiveness, an organization should focus on productivity, goal setting, utilization of the environment, external audit and human resources (Forbes, & Lynn, 2007, p.8). Other organizations, especially profit oriented organizations, on the other hand, evaluate their effectiveness using a broader concept of the triple bottom line, which is a measure of ...