Part 1
Hiring qualified persons into an organization’s workforce remains one of the vital roles played by human resource managers. Typical recruitment exercises and interviews are channels through which managers will identify the right person for a vacant position. According to Heron (2005), the purpose of carrying a thorough assessment and testing on new employees is because certain tasks within an organization require specific technical and interpersonal skills. In practical context, customer relations officers should be friendly, presentable and with good communication skills. On the other hand, machine operators and engineers should possess substantial dexterity in dealing with tools and equipment within ...