Introduction
In order to apply the relevant Deming’s points for quality management, it is important to establish the current issues that need to be addressed at Smitheford Pharmaceuticals. The company started off properly in 1878 by observing crucial business aspects such as methods of improvement and employee satisfaction. It also later adopted TQM philosophies but it has done poorly in implementation of those practices in manufacturing. The other issue is the complication of transportation of partially manufactured products after the introduction of strict FDA guidelines. Drug interactions especially among the elderly who are the main target market ...