Reflective Summary
Introduction
The need to promote long-term growth and stability of a firm is important since it improves the way in which the organization aligns its goals to its mission, vision and core values. However, to achieve the long-term objectives, it is imperative that strategic options such as having skilled employees, providing necessary training to improve their responsiveness, and reducing turnover rates be taken into consideration. Furthermore, responsiveness from employees is crucial to the generation of positive comments from customers due to effectiveness in responding to inquiries and reducing the delivery time. The essay, therefore, provides a summary of success ...