Service Delivery College Essays Samples For Students

The Marriot group of hotels that today boasts of about 8000 hotels worldwide, the great chain of hotels was established in the year 1983 and is believed to be the 12th largest lodging facility in the world (Singh, Kumar & Sharma 86). This paper analyses the service strategies and the service quality that Marriott group of hotels has employed and in essence it divulges into the relevance of each (strategy and quality) in the hospitality management industry. First the paper discusses service quality drawing inferences from the Marriott group of Hotels and subsequently it analyses Service Strategy also drawing inferences ...

Abstract

The US fire department has been a core aspect within the societal framework. With diverse benefits, the fire service industry has been pivotal towards mitigation of fires and saving lives. However, the prospects of challenges emanating from sustenance of operations within a financially stable environment are an aspect of concern. Thus, there is a need for extensive evaluation of the prevailing financial challenges and the approaches that are feasible towards sustenance of proper operations. Through extensive analysis of the fire service industry, proper data and policies for inculcation will prevail towards sustaining effective service delivery. Financial availability is imperative within the industry ...

Executive Summary

Northwest Hospital and Medical Centre provides different services to patients. Since its inception in 1960, the hospital has undergone different transformation and is a leading innovator in technological advancements in medicine. However, the organization lacks effective systems for timely delivery of services. In this case, patients feel that they spend a lot of time waiting to see a doctor and they do not receive any updates from the checks done. This requires a system in place to help guide patients and receptionists on a timeline for a day. This requires combined effort from the management, the staff and the physician in coming up with a proper ...

Human resources management (HRM) has its own set of challenges in each different environment; even in other countries, a sense of organizational justice is often missing. The nation of South Africa is no exception; in order to understand the impact that organizational justice would have in HRM settings in South Africa, it is necessary to learn the politics of the practice as it pertains to South African municipalities. A number of political factors come into play that impact, for good or ill, the effectiveness of HRM to create a safe and productive work environment for municipalities.
Service delivery is one ...

Introduction

Background
The prospect of abating the financial challenges facing the fire department has become an aspect of concern among the diverse stakeholders within the industry. Bennett (2012) affirms that a survey undertaken by the National League of cities revealed that 9 out of 10 cities are not capable to meet the financial obligation of the diverse fire department staff (Dalton 2013). In the year 2008, the comprehensive research undertaken by NLC revealed that majority of the fire departments could not meet the financial needs of its diverse staff (Dalton 2013). Thus, it requires extensive input of the various stakeholders ...

- Analyze the effectiveness of the system and report on the strengths and limitations of the system
Working as a life coach and mortgage consultant, I find the knowledge management system working well in my case. The system is quite efficient, information seems to be handled with care and the ethics observed accordingly. The roles are clearly outlined for all the employees in the organization and a close form of communication seems to be going on between the employees, the clients, the managers and the business. Confidentiality which is an important aspect especially with the top management is observed and ...

Introduction

QI involves team work the need for all members to understand their roles and the process that is involved hence. That includes members ranging from the board, management and the medical staff. In addition, service delivery quality is dependent on several factors including external agencies and authorities as well as internal factors such as resources and structure. In that view, this report identifies roles for all involved members and defines authority and structure for implementation of QI plan focusing on service delivery for Baptist Health South Florida.
- Members’ roles and responsibilities

Board of directors

The board has three primary responsibilities ...

Introduction

Healthcare industry is increasingly facing a dynamic environment that requires constant quality improvement and management. In that respect, this report provides an overview of the need for quality management and the roles that different stakeholders play. In addition, the roles of different organizations and resources for QI are identified.

Analysis

- Purpose of quality management in the health care industry and the reason it is needed
Quality management for healthcare offers a framework that enables hospitals to organize, monitor, communicate as well as continuously improve their healthcare aspects. In addition, it is suitable given the current national healthcare environment that is ...

Introduction

Quality improvement requires approaches that are suitable to specific areas and operations. In addition, information technology is useful in helping QI measurement while benchmarks and indicators are crucial in identifying QI progress. In that respect, this report refers to Baptist Health South Florida QI plan and presents an analysis of methodologies for integrating QI into performance measurements. In addition, it analyzes information technology applications as components of the QI management. Further, recommendations are made for the suitable methodology and application given the chosen area of improvement. Finally, the use of benchmarks and indicators is explained in reference to the ...

Justification Report Revision

[Institution’s Name]

Letter of Transmittal

The head of IT department
AT&T service
Dear Mr. Ben,
The feasibility report of the evaluation of vendor for modification of infrastructure is presented for your perusal. As committed, the evaluation has been performed in alignment with the minutes of meeting of May 22, 2014. Complete review of the impositions are undertaken to justify the preference of the feasibility report along with the evidence of study.
Company A is observed more advantageous as compared to company B through the analysis of the elements of cost, time, efficiency, and quality.
I hope ...

Institutions:

Actions to improve Zeron service structure and overall service
The problem with Zeron that results in customer issues could be a poor clarity with the agents regarding the internal principle of customer service. Thus, ongoing support and guidance could be significant ways of addressing the issues. Additionally, the officers' network on Quality customer service (QCS) could be a helpful platform for sharing as well as dissemination of experiences information regarding the best practice. In that respect, service standards focusing on organizational and business unit platforms, as well as a commitment to principles of internal customers, could be crucial to ...

Introduction

Baptist Health South Florida is a world class healthcare organization based in Florida with a team of 15,000 employees and 2,200 physicians in all specialties. The organization has a reputation for quality owing to its commitments and compassion of service and clinical excellence. (Baptist Health, 2014) In that view, continuous quality improvement is crucial to keeping and enhancing the hospital’s position. Thus, the report presents an analysis of the areas that would need quality improvement and the necessary tools for data collection as well as measuring and displaying results.

Report

- Areas of potential improvement
In view of the ...

Value chain

The value chain concept is an important factor that is required within the healthcare environment in order to optimize service delivery. Thus supply chain momentum is hugely influenced by effective resource monitoring and utilization due to the core prospects of cost saving implications. Various economists attached the value chain concept on the entire production chain, ranging from the input of raw materials to the output of the final product consumed by the end-users. The benchmark reflected under this concept aims at exploring the various stages that the production process involves, within the operations of an organization.
There are ...

Operations management is concerned with designing, overseeing and controlling the production processes. It deals with designing and management of processes, products, services and chains of supply (Cornett, Saunders, 9). The acquisition, utilization and development of resources to be delivered by firms to their clients are considered here. Its purvey ranges from tactical to strategic and operational levels. Therefore, the responsibility of ensuring optimal efficiency of operations in a manner that utilizes minimum resources while effectively meeting customers' requirements lies here. Operations management thus directs and manages physical or technical organization functions. These functions relate to ...

How information is used in an organization

Certainly, much has been hypothesized regarding the core roles of information for any given organization. As such, different organizations emanating from different contexts have taken it up to themselves to gather varied information that affects their core functions directly or indirectly. Many at times, information generated from data collected and collated by an organization is used for decision making. Precisely, information offers a realistic view of the organizational situation as it is at any given moment. As such, it guides the process of streamlining decisions aimed at assuring success of an organization’s ventures. Worth noting is the fact that ...

Introduction

LensCrafters is an international optical company with about 860 special service shops with production firms in the United States, Canada, and Puerto Rico. The company creates and delivers eyeglasses within one hour, using readily available resources in their store. LensCrafters are focused on creating customers consistently throughout by offering exceptional customer service, growing the employees and leaders, making the best quality eyeglasses within an hour and delivering value to its customers, in an attempt to achieve its mission. This essay is structured in seven parts. The first part is an introduction of LenCrafters and the essay structure; part two ...

Objective

This assignment aims to highlight the importance of an effective service delivery process as part of an organization’s strategy to achieve competitive advantage

Competitive positioning involves implementation of unique strategies aimed at giving the firms a competitive edge. It can be simply described as a unique strategy which creates value for the firm. As some say, it improves the effectiveness and efficiency of the firm. Wernerfelt (1984) points out that the competitive position is obtained either through external or internal alterations to the environment. Grant (2008) on the other hand points out that the competitive position is impacted on by ...

Introduction

Initial theoretical developments of the theoretical and procedures in service quality evaluation have long lagged behind in product quality evaluation with measurement of service quality experiencing varied problems (Van Raaij. et al. 580). There are also several difficulties in the evaluation of service quality as a presentation of the framework of evaluation that uses the overall systems theoretical approach. This is in addition to suggestions of perceiving the views of quality degrees within companies and organizations alike with service managers being required to put considerations into the service input perceptions as well as service processes and associated outcomes.

Services marketing ...

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Based on your reading of the Wilson article and "The Blast in Centralia No.5", how would you justify the need for and importance of a strong and effective public administrative system in society?
It is essential for society to benefit from a robust system of public administration in order for lawful authorities to gain the ability to implement laws that regulate various concerns. James Wilson has consistently argued that bureaucracies, in general face failures due to the inefficiency of carrying out rules. A simple example Wilson cited concerns two scenarios – one that ...

Service Management Report 3

Introduction 3
McDonald’s Service Management 3
Motivation 3
Leadership 5
Learning and leadership management 5
Human resource management 6
Culture and diversity 7
Information technology 7
Communication 8
Apple’ Service Management 9
Agility to allow innovation into completely new areas 10
Build and enforce a performance culture... 12

Conclusions and recommendations 14

Service Management Report
Introduction
This report aims at demonstrating the manner in which organizations provide services to their clients and how their approaches differ with each other. For purposes of this paper, two business organizations will be analyzed. These are the McDonalds Corporation, a fast food restaurant and Apple, a ...

The America youth population comprises about a third of the total population although the 2013 census showed that there was a decline in this figure. Children are taken to school from their early years of childhood to be taught and educated. By the onset of the teenage years, they are eligible to join colleges and universities to specialize on various courses and various fields of study. Equipped with this knowledge, the youth can now apply the knowledge leant to positively contribute in raising the GDP of a country. Before we enter deep into critically analyzing the input brought into multi-agency partnerships by ...

The healthcare industry is rapidly growing owing its development to the tremendous changes in the economic environment, which has created numerous challenges in the human resource department. The concept of service delivery in health care is becoming sophisticated, and strategies are being continuously developed to ensure improvement in customer service delivery, as well as growth of the organization offering the service. The human resource has a significant primary contribution in ensuring that a healthcare institution has adequate and competent staffs that are capable of providing standard services at affordable costs (Fottler, Khatri, & Savage, 2010). In addition, the human resource is responsible ...

Introduction

Efforts to strengthen health systems have become one of the greatest concerns for world health organization. Despite adoption of complex technologies to cure diseases, better results are yet to be observed. Massive deaths and many diseases affecting people would not be seen if health systems are properly matched with skilled interventions to achieve quality healthcare. Unless action is taken to address the performance of health systems, world health goals may not be accomplished even if the right drugs and better vaccines are available (World Health Organization, 2007). An excellent indicator of performance of health systems is how they influence ...

Having undergone through the tale of two airlines it is evident that information systems play a vital role in organizational performance. The two airlines perceive a lot of differences with regards from their information systems, service delivery and customer satisfaction. The London based airplane had a good reputation and for this it faced a lot of expectations and pressure from its clients which were connected to its information technology structure. The organization was expected by the clients to make reservations for them with regards to cars and next flights. The airline was further expected to inform the clients through phones about this information. ...

Definition of HR Service Delivery

In order for the business or an organization to operate well, there must effective ways of motivating the workforce and HR provides for that. HR caters for employee payroll and benefits. It also includes career advice in its function in an organization or a business. The means through which HR services are delivered is known as HR service delivery methods (Vee, Miller & Bauer, 2013). There are two types of HR service delivery. One of them is the traditional model. Traditional model of generalist is centralized.
Moreover, there is a team that provides key services to handling of the needs ...

Abstract.3

Introduction..4

Airline Industry Overview6

Branding SIA7
SIA: Strategic Human Resource Management..8

Strategy & Organization.9

SIA: Business Model.10
Conclusion & Implications...11
References....13
Abstract
The dramatic change in airline industry has mandated airlines re-engineer business operations, processes, management styles and, not least, service delivery methods and platforms. Singapore Airlines (SIA) is an example of a global carrier which has managed to weather negative fluctuations in airline industry, to continue to perform successfully and yield solid profits over years. SIA is well known for service quality and cost-effectiveness. To explore how SIA has managed to present an example of a company combining apparently contradictory value propositions, ...

Introduction

It is acknowledgeable that there are diverse factors that are currently taken to consideration in marketing strategies. This is in relation to how various business offer diverse services that are essential in guaranteeing competitive advantage. It is evident that there are diverse strategies that different businesses have developed to ensure that they have a competitive advantage over other business that are in the same business. It is due to this reason that they is a need to establish the relevant changes that need be analyzed based on the performance of a business over other business. Based on this reason, it is important ...

Employee training is an important factor in improving the performance of an organization since employees get to understand their responsibilities and the organization’s ethics. Training can be offered in various forms ranging from on-the-job training, team building, and behavior modeling.
On-the-job training is that training, which is carried out while employees are on the work. It, therefore, means that expertise is gained while the employees are doing their duties. The customer service department, for example, would find on-the-job training very effective in training their employees.
Given the problem of inadequate number of employees faced in Binz ...

10 Skills That a Human Services Professional Must Have
Every profession especially in the human service sector needs certain skills to ensure that the service been offered is highly effective and efficiently satisfies the needs of the client. This paper will focus on ten skills that a social worker should have so as to work effectively and fit efficiently in any place of work.

Communication

One is communication. This being the avenue that people use to convey messages or information, it is very vital to social work. The social worker must be a very good communicator; one who can easily read and ...

IMC and Customer Satisfaction

Advertising of organic herbs for the garden becomes critical since most of the products will be found in limited or certain shops. Consequently, the use of store medicines has resulted to consumers spending a lot of money. Thus, introduction of the use of herbs to the market is likely to draw attention from many consumers. All that will be required is an effective advertising campaign for the herbs. The company will employ the use of herbs advertising experts. This will help to ensure that any potential negative perceptions consumers have about the organic products such as ...

The contemporary world of today is merging the importance of IT with service delivery by the use of the expertise of the different types of CIOs. These CIOs range from those who aim at service delivery with respect to technology. These are the Technology-oriented CIOs. This CIO, is focused at ensuring that the IT of an organization is well managed and to make certain the application of IT services, infrastructure across the company at the desired costs and level of quality. This is the best CIO a company can have. A CIO who uses IT to harmonize transactions within an ...

Introduction

This project is an article review project that covers important elements and aspects of the chapter “Building Customer Satisfaction, Value, and Retention”. This is a chapter in the section “Understanding Marketing Management” in the authoritative book Kotler on Marketing. The focus of this research will be on customer satisfaction, customer value and customer retention in the context of marketing management. This project will include the review of four scholarly journals and articles on marketing and an application of its key concepts to the chapter. Thus, for each article, there will be a 500-600 word critique of the article and ...

Introduction

Lens Crafter was founded by Dean Butler in 1983, and it is headquartered in Manson Ohio. Dean had an idea of creating frames in an hour which was convenient to the customers. The company has an onsite lab where clients can pick lenses and a frame then have the final product made in less than an hour. The company has grown to be the leading retailer in optics with more than 900 stores and almost 15000 associates in the U.S. and Canada (Tocquigny, 2012 ).

It is important for all companies to have an operational strategy. An operational strategy refers ...

Operations Management: Case of Holton Hotels

The success in business operations is possible through skillful and strategic approaches to various aspects of the operations. Every business organization depends on its stakeholders who are essential pillars of the success (Walker et al., 2015). In particular, customers are highly valuable for a business organization. The modern business environment is highly competitive. Some current successful organizations may fail in future due increased competition and the imitation of their strategies as well as intrusion into their business intelligence by the competitors (Walker et al., 2015). Therefore, the managements have to improve their approaches to business operations to align them ...

A majority of Australians suffer from various mental health conditions. Recent researches have shown than quite a number of citizens diagnosed with mental related problems stands at 50% as at 2015 (Perkovic 78). The government is therefore tasked to offer vital mental treatment to protect the productivity of its people and improve the quality of life. Introduction of mental health system reforms have been spearheaded as a means to allow more people to access timely treatment unlike the past where inpatient system dominated the treatment corrido.
Government allocation on mental health care has tripled over the past decade. People ...

According to Denhardt and Denhardt (2012), the main role of public servants is to assist citizen’s articulate as well as meet shared interests rather than attempting to steer of control society. However, today there is a tug of war between public management that steers and that that rows. Nye identifies three trends that have resulted in the decentralization or diffusion of government and society. These include globalization, information revolution and marketization. Public administrators are, therefore, left with the task of ensuring equity, service effectiveness and efficiency.

A public service like building inspection by government agencies should be available throughout ...

A Sherriff is a law enforcement officer whose jurisdiction is restricted within the borders of a certain county. A Sherriff officer receives his or her mandate from the state law office. A Sherriff has the mandate to arrest errant citizens within his or her jurisdiction. Other functions that fall within the mandates of a Sherriff are transportation of prisoners, control of traffic, investigation of accident scenes and many others. A Sherriff is in most cases deputized by the deputy Sherriff who assumes the Sherriff’s role in his absence.
In Los Angeles County, the Sherriff’s office operates under the mission ...

Introduction

The migration of systems to better and higher operating systems are an issue of concern for many organizations. It is in the quest to have higher performance in the organization. This paper will focus on migration to Windows 8. The migration will improve the performance and the quality of the business processes that are provided in any company. Windows 8 is the latest operating system that was released by Microsoft in October 2012. It was developed is that it would be easier to upgrade to it from previous operating systems. The migration has been made easier. Like any other ...

California Department of Correction has been faced with numerous challenges that put a strain on their finances. The state itself has experienced fiscal setbacks, whereas the prisons keep receiving inmates at a high rate, leading to overpopulation. It has been observed that neither the early releases nor parole would solve this crisis. The reason is because most of the inmates who finish their sentence either by being pardoned or other release strategies, tend to come back sooner with other penalties. Funds used to sustain the inmates and maintain the correctional facilities comes from various sources. One of the sources being the ...

Information security plan

Executive summary
Information security plan is meant to protect any resource that relates to information from multiple security threats so that the continuity is maintained. The security plan is meant to cover all the organization’s information technology assets against any possible threat. To achieve an effective information security mechanism, a suitable set of controlled crucial. The control includes processes, procedures, and policies organizational structure and software functions. The controls need to be formulated, implemented tracked reviewed and improved to make sure the particular security and business goals of the organization are attained.
The plan guides the confidentiality, ...

Introduction

Since the inception of McDonalds to its market dominance, the McDonald brand has grown formidably and sustained a reputable name across the globe. The company has invested highly towards the generation of a formidable band to date. McDonalds is acclaimed for its unrivaled quality products. As a dominative figure in the burger industry, the company has been steadfast in its expansionary mandate with over 1650 stores globally. Hence, through its strong brand name, the company has taped into its core competency in sustaining its marketing initiatives. However, customer service has become an aspect of concern for the organization. Incorporation of a formidable and fast ...

Introduction

The United HealthCare Corporation traces its roots to the emergence and development of Health Maintenance Organization (HMO). United HealthCare Corporation is a reputable national leader in the management of healthcare services in United States of America (Kongstvedt, 2001). The organisation is currently serving over three million individuals through Local Based Health Maintenance Organisations. The institution also serves over 20 million people in all America states through other managed-care speciality services including Employees Assistance Services, Preferred Physician Organisations, Workers Casualties and Compensation Services, Substance Abuse Services, Managed Mental Care Services and Pharmaceutical Cost Services. The current success of United HealthCare Corporation ...

This is a quantitative study using descriptive statistics on principals’ perceptions of the role of speech pathologists in elementary schools. The project will involve interviews with principals from traditional public schools. The researcher will transcribe the interviews and use descriptive statistics to look for common strands in the principals’ perceptions. The study will be organized around a description of the speech pathologist’s role, personal attributes needed for the job of the principal and the speech language pathologist, and support given to principals by the special education department.

Background

A study by Sanger, Hux, and Griess in 1995 examined educators’ opinions of ...

Lens Crafters Company came into existence in1983 and since then it has successfully been a unique company in the vision care industry. The company has a vision of giving full sight to the world through making every of its customers see one after the other. Over the years, the company has advanced from manual systems of operation to an automated system and hence meeting their major objective of prioritizing customer satisfaction.

Lens crafters’ Operations Strategy and How the Organization Seeks to Gain a Competitive Advantage regarding Sustainability

The mission statement of Lens Crafters focuses on being the leading company in the industry through the creation of customers who are always customers to the company even ...

Philosophy

The “Protect Familia” is a social service organization that intends to reduce and eradicate the practice of domestic violence in the global society gradually. As an organization, we believe that the domestic violence has several root causes, which need to address individually. Out systematic framework is based on three essential theories of social work namely empowerment theory, feminist theory, and Object Relations Theory. Inspiring with the philosophy of the “Domestic Violence Prevention Center”, we also believe that a domestic violence is an outcome of structural inequality, destructive upbringing of a child, feminine discrimination, and lack of constructive interaction between ...

Health systems are often on the lookout for the best strategies that would help to strategize and improve the quality of service delivery. However, research, including (Mayberry, Nicewander, Qin, and Ballard, 2006) reveal that a huge percentage of their strategies become a failure. Such evidence depicts the challenging nature of successful improvements in healthcare. Nonetheless, there are numerous practices that have become increasingly efficient as health practitioners learn from each other’s successes and failures. This paper discusses such effective strategies ideal in the improvement of healthcare and the nursing practice environment as follows.
The first strategic move is ...

The advent and use of social media sites such as Facebook, Twitter, YouTube, amongst others has resulted in drastic change in the society. In this case, these sites are widely adopted for the main purpose of communication. As opposed to the past where spatial barriers obstructed communication, social media sites have broken these barriers and have resulted in a more connected world, leading to the inference of the world being a global village. The impact of the use of social media on individuals and the government has been tremendous with some, understandably, having negative effects on society.

My Claim

Social media ...

The Boston Harber Hotel is one of the most cherished and prestigious hospitality and accommodation destination for many travelers in Boston city. It has served the service industry with memorable moments of history, recognized as a leader-service provider in the industry. The hotel is located at the historic Rowes Wharf in the Bostan's city scape. It attracts a large number of travelers in the city with a promise of variety of services. Their services range from the normal restaurant services and accommodation services. They also provide human therapeutic services such as the Spa and fitness facilities in the industry. ...

Business Essay

Business Essay

Introduction

Implementing a corporate strategic plan is one of the most crucial processes in the life cycle of an organization. Mainly, it involves undertaking process and procedures aimed at achieving the objectives and goals formulated in the strategic plan (Sage, 2016). This paper will analyze some of the important aspects of a corporation, including stages in a corporation life cycle, strategy implementation, strategy-culture compatibility in implementing the new strategy as well as the implementation of Six Sigma. Principally, the paper will draw from the Queens hotels, one of the hotel companies Long Island City that have successfully implemented ...

This project concentrated on the collection, analysis, and review of data based on the needs assessment that explored the benefits of reducing LOS/excess days. The information under analysis emphasized on finding the issues affecting this problem. The target population included all the major stakeholders at the facility, such as the hospital administrator, patients, physicians, and nursing staff.
The data collected focused on the needs assessment of LOS as a healthcare issue and all associated factors. Some of the healthcare needs earmarked for further interpretation included the social-economic impact of LOS/excess days on patients, the hospital’s take on the ...

Introduction

Human resource management is an organizational function aimed at maximizing employee’s performance about their strategic objectives. HR management encompasses: conducting job analyses, recruitment of the right people for the job, planning needs of the personnel, salaries and wages management, training and orienting, incentives and health benefits provision, performance evaluation, disputes resolution and communication with employees at various levels. The professionals in human resources manage the organization’s human capital and focus on the processes and policies implementation. About health care, human resource management entails various kinds of non-clinical and clinical staffs responsible for individual and public health interventions ( ...

Personal Reflection

The leadership of Four Seasons Hotels chain is different from that of other hospitality firms in a number of ways. First, Four Seasons puts their employees first. The front-line words are respected just as the head operations managers. In other hospitality industries, customers usually come first, then employees. The other unique thing is how employees are given mandate. Employees at all stages have the authority and flexibility to decide on customer service. Unlike that, in most hospitality firms, decisions are made by a few individuals and then passed down to others. The other unique aspect of the firm is ...

Summary of the case study

The case study “Leadership Development for Health Service Delivery: Making the Most of Limited Resources in Afghanistan” describes the implementation of LDP (leadership development program) in Afghanistan’s healthcare system (Alliance for Case Studies for Global Health, 2012). In addition, the study analysis the health benefits that accrue from the program and sustainability of the program. Over the years, the Afghan healthcare system has been faced by numerous challenges such as increased mortality, poor immunization and endemic episodes of infectious diseases particularly due to resource constraints as well as persistent warfare. However, the country has recently witnessed tremendous improvements ...

QUESTION ONE:

Communication in this health is an important tool for the transmission of information both within this organization. The most appropriate and effective methods have to be used in order to ensure proper transmission of information within an organization for purposes of faster service delivery of health care services.

The managers use electronic emails in the transmission of information within an organization in order to ensure instant transfer of data and information between healthcare managers. This will help to save time instead of moving from one department of the health care facility to another. This will also ensure help in ...

Introduction

Oak Clinic (OC) is an inner city healthcare medical center founded in 1970. The clinic's foundation has been an outcome of concerted efforts of grass roots organizations, healthcare activists and, not least, neighborhood and surrounding areas' residents. OC is located in an area made up mainly of African-Americas and Latinos. Lacking a proper healthcare facility for years, OC has come as a landmark in area's history. The initial staffing vision, if any, had affordable healthcare as a primary concern. That is, providing general practice healthcare services, particularly to families and elderly, was initially motivated by affordable healthcare costs for minority groups in a ...

Introduction

Strategic planning requires a good understanding of an organization capabilities and weaknesses. In that respect, the process requires a comprehensive internal analysis of an organization. The analysis seeks to identify the capabilities that can be harnessed and leveraged as well as the weaknesses that an organization should address in its bid to respond to external environment. In that view, an internal analysis focusing on key aspects such as the organization's structure and resources is crucial to effective planning. With that, this analysis seeks to analyze the organizational governing structure and capabilities of Florida Hospital

Analysis

Company overview
Florida Hospital system is ...

Increase Cultural Awareness in Nursing

Over the years, nursing has proved to be beneficial in nature has it has increased the quality of health care services in most of the hospitals. It has been noted that there has been a direct relationship between the quality of health services provided and the qualifications of the nurses in any given hospital. Nursing as a major prepares its students to be in a position to deliver the best services when they are needed to. It has also been noted in any given population, there are diverse cultures that do exist. The best way to understand an individual is through the ...

Introduction

This paper handles three articles with different views in the business world. Each article will be summarized separately on its views on how various agents or players should be guided and the expected results.We then have a discussion concerning the three articles. Conclusion is prepared to give a clear view of the three articles’ view and a judgment is made on the lessons learnt from the three articles.

1st article

This Paper talks about Jack Stack who in the last 10 years has been speaking to the students in MIT School of management concerning the ideals and values of the engine ManufacturingCompany he established.The ...

Final School Day: 18.12.2014
Over the past few years, the nursing profession has been pushing its confines and the boundaries of the nursing practice. This profession has been transformed to include better quality of service. As such the delivery of nursing care has been tremendously improved in an effort to meet the increasing healthcare demands. While this profession undergoes the unprecedented changes, the nursing fraternity must remain true to all basic tenets of nursing. The profession must continue to advocate for the wellbeing of the patients with integrity and humility.
The main goals of the nursing profession ...

Question 1

The US bureaucracy has faced a lot of criticism from its citizens, some viewing it as failed system whose mechanisms perpetrate incompetence and corruption in the pretext of serving the US citizens. However, Goodsell in his book, “The New Case for Bureaucracy” comes to the defense of the US bureaucracy, terming it as the most effective and efficient bureaucracies in the world.The central themes of this book revolve about bureaucracy, the citizens’ expectations from the bureaucracy and finally how anti-government ideas have reinforced the image of failed bureaucracy in the United States. I his defense of the US bureaucracy, Goodsell ...