Operations Management for Garden Gallery
Introduction
Working for Garden Gallery (a commercial shopping centre) for three years as a Strategic Communications Expert has allowed me the opportunity to interact with all the departments in the organization and to observe the mechanisms and the processes involved in the operations management system. Likewise, while developing the internal communication flux within departments of the organization or for various processes, I had the opportunity to observe and evaluate in – depth the operations performance measurement system used in the organization. Based on my evaluation I have identified that the operations performance measurement system (meant to generate operations performance improvement) currently ...