Introduction
Conflicts are inevitable in the world we are living in today. People exhibit different shared values and beliefs which more often than not lead to misunderstandings and end up creating tension when communicating. The way an individual responds to a conflict always plays a role in limiting or enabling their success in life (dealing with people). With the right tools to comprehend a conflict, one can understand their conflict patterns and thus have the control to make more valuable choices when they are faced with conflict. The way a person manages conflict at a personal level always reflects some extent their characteristics. Hence, in ...