Integration of Information System within the Organisation’s Operations with particular focus on CRM, Supply Chain, and Knowledge Management:
In order to start its business in UK the Bakers Square will have to take some important decisions regarding the operations of the bakery and restaurant. Some of important aspects in this regard are of supply chain management, Customer Relationship Management (CRM), and knowledge management. For this purpose, it is important for the management of the company to apply the business process management approach to manage the operations (Rosander, 1992).
Important domains or business functions which are involved in the business of the Bakers Square are as follow:
- Retail operations and management
- Human resource management
- Marketing and Customer Relationship management
- Purchasing and Supply Chain Management
In order to come ...