1. What topics should be covered in the training program?
It is clear that in her first year Marianne made several mistakes, which led the recruitment campaign to becoming absolutely inefficient. One of the main mistakes was that she did not provide the recruiters with substantial information and proper interviewer skills training. In the new recruitment training program Marianne should include following major aspects. First of all, the recruiters should be able to provide precise information concerning the company and the positions they are recruiting for, since it is crucial for the interviewees to know the exact functions and demanded qualifications for the job. Secondly, a unified interviewing system should ...