1. Introduction
Background Information
The changes in the health care industries influence the leadership goals, employee as well as the quality of the healthcare. Currently, the healthcare organization is becoming informed about the significant impact of having two distinct generations in the workplace. The substantial amount of literature exists on how to recognize the two generations and their difference regarding emotional intelligence, interpersonal skills and communication skills. Again, there is some research that evaluates how to attract and retains Generation X and Generation Y workers. However the literature that addresses the difference in the generations are not sufficient (Anantatmula & Shrivastav, 2012). ...