Culture of UTA’s Maintenance Department
Written by: Jesse Mease, Kevin A Petersen, Dewayne Logan Peterson, & Paul Jaeger
Audience: Mr. Jerry Benson, VP of Operations w/copy to Marette Monson.
Purpose: This report will analyze the culture of UTA’s maintenance department through a live case study conducted through Westminster College’s MBA program. Following live presentations from various levels of the UTA organization we will analyze the embedded culture of the maintenance department, define a critical area for improvement and provide methods to obtain the desired results.
One of the main issues that will be discussed is the issue of decreased engagement of employees, ...