Introduction
Accessible tourism is an ongoing industry that ensures all the tourist destinations, services and products are accessible to all the tourists. The industry gives full services to all tourists regardless of the physical limitations, age or disabilities. The industry makes it easy for the tourist to enjoy tourism experience with no particular barrier or problems. According to a current research that was conducted by UN shows that 650 million people in the world live with disabilities.
This, therefore, make it hard when there are traveling, it become a challenge in situation such as checking language on a plane, finding the information on accessible services and booking a room with special access needs always prove to be difficult and costly. Since making tourism more accessible is a social responsibility there are actions that must be undertaken in a natural tourist attraction. The improvement on accessibility in tourism services leads to high quality services hence increase in enjoyment for all tourists. This, therefore, also improve the quality way of living of the local communities.
The natural tourist attraction must be barrier-free destination. These are the physical barriers to accessibility which are infrastructure and facilities. This refers primarily to build environment which is not fully represented solely by individual structures. Thus become a challenge in accessing the individual facilities or connections between individual parts of accessible structures and roads which are of key importance. When designing the physical accessibility of a particular location there is a need to emphasize the assurance of accessibility does not only include the target group of physically challenged people as mostly is always perceived in most cases but also to the rest of the tourists.
The second action that should be considered is the quality services offered to the tourists. The trained staffs must deliver high quality services to all the tourists regardless of their age or disabilities. The accessibility of information is known of immense importance. Today, we have different forms of delivering information, yet regardless of its form every information system should ensure accessibility to detailed information, which should be at the same time true and verified. All the communication barriers should be eliminated to provide quality services this include communication noise between the service provider and the tourist.
The third action is improvement of the transportation either air, land or sea should be suitable for all users. Transportation is an essential part of the tourism industry and it plays an important role as well. The improvement of transportation has resulted in expansion of tourism industry. Advanced of transportation and vehicles have made travel for tourists regardless of their states very comfortable en to reach their destination of their wish. This, therefore have make tourism to be in new level.
As tourism has been trying to meet the demands of the tourists and that means advancing the transportation facilities as well as building better and high-quality transport systems. This will aid the tourists to reach the destination secure and safe, as many tourists seek for better secure and safe way to travel. When the natural attraction is easily accessible and has good transport system give tourists easy decision making process, since they choose the best form. The tourists must consider every aspect before making a decision and the four modes of transport which is water, road and air, play a very important role.
