Business Goals
My business goal is to a start a house cleaning business. I will opt to be the sole proprietor of the business. This is simply because I will be my own boss and requires relatively small capital to start the business. There is no need for extensive and technical skills to start the business. It is possible to utilize family members as a source of labor. There is limited provision of the cleaning services. This is the motivation for the business idea. The only reason is to have the right passion so as to engage in the business. My business will be multi-active cleaning agents. This will be the selling point of the business brand name will be a source of attraction to most clients (Charles, 2009).
The Business Vision
The business is in the service industry. There is need to provide service which will satisfy the specific requirement of the customers. The business vision is to provide the best services to the client fraternity. The clients will make repeated purchase of the services due to loyalty and provision of high quality services. There is a need to have a vision to expand the business with time. This will provide wide business coverage for the business and satisfy the diverse needs of the customers.
Critical Success Factors in the Cleaning Business
Cleaning of houses is a day to day activity. Customers will demand the service on a daily basis. I have a strong passion for cleanliness. I have a plan to purchase a machine which will aid in the cleaning of window panes, sofa sets and mats. The machine will enhance efficiency and quick provision of the cleaning services. The business does not require extensive and technical training. The second critical factor is the wide publicity of the business. There is a plan to print posters to pass the message to the clients. The posters and the banners will cover any area. This will provide reasonable publicity to the client fraternity. The posters will inform the prospective and existing clients of the range and quality of services provided by the cleaning agency. The services will include both indoor and outdoor cleaning services. There is a provision of other service like trimming to motivate the clients; there will also basic sharing of services to the clients. This will enable them to afford basic service on their behalf. Another good service to the clients is the proposal of house design and arrangement of furniture to the clients. This will enhance the house beauty for the clients. House arrangement is a challenge to majority of households. There is poor utilization of space in the house. Most house owners also need to know how to combine different clothing and furniture in the house. My business ability lies in three different categories. The first is the ability to multitask and provide quality services. Good interpersonal and communication skills will be a big plus in the business (Keynes, 2010).
A good and successful business requires some basic skills so as to achieve success. There is need to have to operate the cleaning machines. This will enhance efficiency in the operations of the business. Customers will also have trust in your services. There is need to have good rapport with the clients. This is as a result of god interpersonal and communication skills. A good example is to be keen and attentive to the needs of the customers. This is a good indicator of the customer appreciation and awareness that they are your employers. Business success depends on the individual passion for the business and determination.
References
Charles, D. (2009). Management of Small and Medium business. New York, university Press
Keynes, J. (2010). Passion for Business as a critical success Factor. Oxford University press.
