Executive summary
With computer use becoming a common thing in the work place, several encounter problems are experienced. There are many computer problems that come with the use of computers. These problems are simple because computer users are getting access to computers. They lack the basic skills for solving most computer problems that they face from time to time. The computer makes come with their own problems which are unique from ne brand to another. One brand might have issues with the keypad while another one might have problems with the keyboard. There are common problems that are associated with computer use. These problems come with different aspects and magnitude. There is a need to ensure that the problems are solved before they reach the clients. This technical paper proposal is from the solution of a mouse keyboard which is persistent in a computer. The paper focuses on the solution of the problem and how it can be solved. The problem that is to be solved in the case is that on the left side of the mouse keypad in a laptop. Most laptops, after being repaired, will have the left side of the mouse pad not working. It appears to be pressed down so that there is no way that it can be pressed further down. In many instances, the mouse will be rendered non-functional because it is the left side that is commonly used. A solution will have to be sought in order to solve this problem. There are many issues that need to be looked into in order to have this problem will be possible. This is the essence and the aim of this technical paper.
Requirements
For a solution of this problem, there are problems and technical details that need to be analyzed and assessed. The human expertise will have to be sought so that it will be used. This is because there is a need to have a research about how the problem can be solved. The researcher and the expert that is to solve this problem, has the right solution of the problem. The problem that has been described can be solved by a PC technician. PC technicians are people who deal with computer repairs and ensure that the computers are in good working conditions. Their tasks range from computer repair to troubleshooting computer networks. The work of computer technicians are becoming common and increasing by the day. With computer gadgets being created by the day, many tasks of computer technicians increase. Computer technicians not only deal with hardware problems, they are also supposed to be able to handle software issues. When an information system is deployed in an organization, it will be required that that information system will undergo repairs and support. The support technicians will therefore be required to be working in this category (Sharp, 2004). The software technicians include those working in the databases that are deployed in an organization, the information systems experts and common computer applications that are used in that organization. Most of the technicians are certificate and diploma holders. Most companies prefer professional certifications for technicians. It is because professional certifications are comprehensive and exhaustive. The requirements that are needed in order to solve this problem include the following:
- New external mouse. This is the mouse that will be used to replace the internal mouse pad that is being used.
- New mouse keypad – this is the keypad which will be used to replace the old one that has got spoilt. There is a need to ensure that the new keypad is functional and will meet the requirements that are specified.
- Tools that will be used to open and close the mouse keypad. This will be required to open the old mouse keypad and close the new mouse keypad that has been acquired.
- There will also be working bench that will be used as the operating area.
Solution overview
The solution is that there is a need to replace the mouse keypad. Although this seems to be a solution, the best alternative that should be looked into is to have a slot that will be used to insert a new external mouse. This is the best solution that will last for long. Even if there are problems with the external mouse in the future, the user will understand that the external mouse is the faulty one. They will find it easier and in order to buy another external mouse. An external mouse is the most probable one as it is hard to find it not working. In most situations, it is the computer which becomes faulty but the mouse will be retained (Sharp, 2004).
Even if the mouse pad is replaced, the same mouse pad will have issues and will need to be replaced after some time. External mice seem to be stable when compared to the mouse pads that come with the laptops. These internal mice that are placed below the keyboard are found to be faulty from time to time. This is an issue that should be looked into when undertaking the solution of the problem. External mice have a high degree of sensitivity and they are clicked with less pressure. They respond to clicks and will discourage the user from exerting more pressure to the pads. They are, therefore, better in terms of longevity of use. They tend to stay longer in use when compared to internal keypads (Sharp, 2004).
Desktop computers have been using external mice and there have been a few problems that come with external mice. This has been seen in the way the problems have been reported. The problems that come with external mice are minimal and diminished. With the introduction and with the use of mouse keypads in laptop computers, there have been many problems which have been reported that affect the way the mouse keypads have behaved.
Project timeline
The project will have to be solved immediately. The many computers that are being sold to the users are at an alarming rate. This is because the computer use is increasing as many people have automated their tasks. Most people right now use computers to work on their daily routine and many organizations are undertaking their operation processes using computers. The timeline for the project will be for a period of two weeks. This is because the slot for an external mouse is not something that can be said to be complicated.
Responsibility
The task will be undertaken by engineers and technicians in the engineering department. There is a need to design a slot that the external computer will use. The engineers are the best people to handle this because they understand the design of the computers. They also understand the problem of the old keypad that is found in the laptop computers. There are certifications that are required of a PC technician and engineers. One of the certifications is hardware professionals (A++). This certification is offered for anyone who is interested in computer repairs. This person will be tasked with handling and repairing all types of computer problems. They will repair RAM, motherboards and power supply. This is offered for a period of two years and the students will get an A++ certification and will work in any organization. Another similar certification for a hardware technician is that ComTIA. This is also a certification that is done by people interested in hardware repairs. They will also be taught in computer networking. Like an A+ professional, they will handle all types of computer repairs. PC technicians are required to have knowledge in PC hardware, information systems and computer networks. PC technicians are required to have enough knowledge on both hardware and software. The software includes databases, information systems, and computer applications that are commonly used. Hardware certifications include PC hardware and networking (Andrews, 2009).
Time for the project
The time for the design will be given 5 working days. This is because there are many things that will have to be looked into. The real engineering and work will take another three days. There is a need to ensure that the slot meets the requirements of the external mouse. The testing of the project will take place in two days.
Conclusion
The solution that has been suggested is the best. This is because external mice are hard to get faulty. External mice will work well because their sensitivity is higher compared to internal mice. Replacing the internal mouse will not last long because the same problem is bound to recur. The drivers that are used to install the internal mouse pad will still be the ones that will be used. The internal mouse that is being used is likely to be the same make and they will have the same problem. There is a need to have an external mouse that will be able to withstand the pressure that is exerted on them. External mice have been used for a long time. Their sensitivity will not require much pressure from the user. They are also more reliable to use. Using an external mouse is reliable and efficient. It is easy to use.
The solution of replacing the mouse keypad is not reliable as the new mouse pad is bound to behave like the older one that is being replaced. This solution will bring a bad picture of the company as it will seem like the company is looking for a way to make more money with new mouse pads. It is important to have the external mice at the time that the same client will come with that same mistake will be long. This is because external mice take time to get faulty.
Glossary
There is a research that is being undertaken to find out the reliability of external mice with those of internal mice. There is a new trend that is being seen where computer users want to have new mice every time they buy new laptop computers.
References
Andrews, J. (2009). A+ guide to hardware: Managing, maintaining, and troublshooting . New York: Cengage Learning.
Sharp, W. R. (2004). Higher-level hardware synthesis. New York: Springer.
