An Ethical Dilemma Faced by Business: India’s Call-Center Talents Put to a Criminal Use: Swindling Americans
The article “India’s Call-Center Talents Put to a Criminal Use: Swindling Americans” written by Ellen Barry on Jan. 3, 2017 for The New York Times is a perfect example of the interweaving of business issues with some deep ethical principles (Barry, 2017). The journalist tells us about the difficult situation in India where young people can find no proper job where it could be possible to earn money for living. Based on the given circumstances and the lack of fundamental ethics there are more and more youngsters like Pawan Poojary and Jayesh Dubey who worked in the call-center and at the same time deceived many American citizens. Such Indian workers pretended like they were workers of the Department of legal affairs with the United States Treasury Department and intimidated innocent immigrants.
In rererence to this article, it is easier to understand the main reasons of this kind of cheating – youth is often misguided by good salaries that promise a better life. And then, check after check, though the conscience has been already wicked, it is harder to stop and leave. Also, many of these people calm themselves by thinking that there is no scamming towards their compatriots – there are only Americans on the phone line who have good salaries and living conditions so they can afford to lose a certain sum of money (Barry, 2017).
References
Barry E. (2017, January). India’s Call-Center Talents Put to a Criminal Use: Swindling Americans. The New York Time. Retrieved from http://www.nytimes.com/2017/01/03/world/asia/india-call-centers-fraud-americans.html?ref=business
