- MOV - The project creating the new web ordering system will result in a 10% increase in customers within 1 year of system completion.
This is a complete MOV. This is because the MOV gives the statistical data that will be found if a new ordering system will be implemented in the stated period of time. This is a complete MOV as it contains all the information required. Perhaps what needs to be added to the MOV is the subsequent increase that will be realized in the years to come. This will help show whether the system will continue being successful. It is important to understand the continuity of a given project and measure project success basing on these additional data.
2. MOV - The new ordering system will result in a gain of 300 new customers and a 10% ROI.
This is an incomplete MOV. To give a complete MOV, there would be a need to give data about the total investment that was invested at the ordering system. This sounds more like a goal and not a MOV. There are new metrics and data that are needed in order to have a complete. This will give the profits that will be realized when the system is fully operational. It is also important to understand if there is any ROI that is being realized. There is need to have subsequent years returns from implementing the new ordering system. This will show if the system will be successful in the years that will follow. The data that will be needed is to find out the business processes and operations that have been reduced with the implementation of the new system.
3. MOV - The new state highway project will generate 10,000 miles of new roads in 5 years.
This is a goal and not a MOV. This is not a complete or a valid MOV. This is because it sounds more of a goal than a MOV. This is a general objective that the implementation committee would want to achieve. This is no value because it is just an overall objective of the project. For this goal to be effective and successful there is a need to have information about the miles that will be generated each year. There is a need to have a budget about the cost of the project. With this information, it will be important to understand the roads that will be increased given a given budget. It will be important to understand the cost of constructing the roads. This will help to estimate the length of the road that will be constructed and the estimation of the eventual construction of the road in five years.
4. MOV - The new automated production system will result in a 10% increase in revenue gained from a 15% reduction in labor costs and 5% less waste of material. The gains will be realized in the first year that the system is operational and will continue for at least 3 years.
This is a complete MOV that captures all the requirements that are needed for the project. This is because the metrics have been included. The metrics in this case is the labor costs of the project and waste materials which will be part of the project in order to achieve the overall goal.
References
Davenport, T. H., & Pruzak, L. (2000). Working knowledge: How organizations manage what they know. Harvard Business Press.
Fleming, Q. W., & Koppelman, J. M. (2000, January). Earned value project management. Pennsylvania: Project Management Institute.
Thomas, J., & Mullaly, M. (2007). Understanding the value of project management: First steps on an international investigation in search of value. Project Management Journal, 38(3), 74-89.
