The contemporary world of today is merging the importance of IT with service delivery by the use of the expertise of the different types of CIOs. These CIOs range from those who aim at service delivery with respect to technology. These are the Technology-oriented CIOs. This CIO, is focused at ensuring that the IT of an organization is well managed and to make certain the application of IT services, infrastructure across the company at the desired costs and level of quality. This is the best CIO a company can have. A CIO who uses IT to harmonize transactions within an organization and eventually cut costs, ensure customer satisfaction and improve the quality.
Secondly, there are Business process-oriented CIOs. This CIO spends a great deal of time promoting the operations and the development of products being offered by the company. Such enterprise business processes include the global supply chain and shared services. This CIO spends their time selling the company and its products to the world. They, unfortunately, fail to create a rapport with partners in the long run.
Thirdly, there are Client-oriented CIOs. These CIOs spend a lot of time with the external clientele, meeting with partners for purposes of sales, convening meetings for improved service delivery and innovation processes. This CIO has both internal and external matters within their scope. Therefore, he can link certain events happening internally to what is happening externally. This CIO is essential as they help gather from clients what they would require the company to provide or improve.
Finally, there are Strategy-oriented CIOs. These CIO have the ability to interact with non-IT staff with the aim of bringing about innovations and formulating way to improve service delivery. They are also concerned with the entire financial performance so as to enable the company maintain its business responsiveness in the market. These CIOs have a close relationship with other staff and this way they get a chance to establish what is needed to improve employee satisfaction. This will help improve service delivery and the competitive nature of the company.
Essay On Types Of Cios
Type of paper: Essay
Topic: Technology, Workplace, Company, Human Resource Management, Organization, World, Business, Services papers
Pages: 2
Words: 350
Published: 12/30/2019
Cite this page
- APA
- MLA
- Harvard
- Vancouver
- Chicago
- ASA
- IEEE
- AMA