Video Conferencing Business - Guvercin (Pigeon) Communication System
Abstract
Because of a consistent increase in globalization, it has become imperative that their managers should frequently contact one another since they are already managing businesses of the same organization across different locations. Since phone calls and email systems lack non-verbal communication, the attention diverted to video conferencing is on the rise. Therefore, this research paper is written to introduce a video conferencing business in Turkey which is named as Guvercin (Pigeon) Communication System. Not only an introduction is mentioned about this company but an overview of the videoconferencing activity as well as underlying reason for selecting this profession for business management is also highlighted with sufficient detail. Apart from this, the research paper also highlights numerous ways in which an organization can make money be selling hardware and equipment, videoconferencing software package as well as after sales services if videoconferencing business is undertaken. Different issues and challenges currently faced by videoconferencing businesses are also highlighted followed by simple, yet effective, ways to overcome them. It is found that videoconferencing businesses (such as Guvercin (Pigeon) Communication System) may face issues related to video quality, user experience as well as data sharing and additional protection to avoid hacking and viruses.
Video Conferencing Business - Guvercin (Pigeon) Communication System
Introduction to Guvercin (Pigeon) Communication System
This Video Conferencing Business was founded in the year 2003 to serve customers in the telecom industry with its headquarter serving Yesilkoy center. This company owns Video Conferencing “TSE Service Qualification Certificate”. Guvercin (Pigeon) Communication System is aimed at providing communication efficiency to valuable clients to conduct online events (such as meetings, interviews and conferences etc). The company does so to help customers achieve efficiency for increasing profitability by saving travelling expenses. Guvercin (Pigeon) Communication System has also earned a certification in EN ISO 9001: 2000 International Quality Management Systems.
Video Conferencing Business represents a technological breakthrough that allows people to hold face-to-face meetings in different locations without any need to meet in to a single location. In other words, Video Conferencing activities have proved to be convenient for all organizations since users in different locations can hold meetings online that saves travelling expenses, time and hassle related to business travels . Video Conferencing Business helps customers hold negotiating business deals, routine meetings, and conducting interviews of potential job candidates by using online services and different hardware.
Related endeavors in the Video Conferencing Business are chosen as a professional career in business management because of the potential this business has in the Turkish market as well as all over the world. Because of globalizations, it is very common for organizations to operate in multiple geographical locations, whether locally or internationally, at the same time. These organizations manage daily business activities across locations by managing their subsidiaries and frequent communication between managers.
Therefore, Video Conferencing Business has a very promising future in almost every industry, sector and geographical location. Despite technological advancement in the email system and online phone calling is consistently introduced, it takes time for users to come together. In both of these systems, non-verbal communication is missing. Video Conferencing Business completes the picture by letting parties on both the sides to have verbal as well as non-verbal communication .
Video Conferencing Business can address different problems arising during online meetings, interviews and other discussions. All an organization needs is few computer screens, image viewing through camera, Video Conferencing software package, versatile microphones, headphones, and a faster internet connection. Video Conferencing Business will bring two people together in different locations through online verbal and n-n-verbal communication which proves to be cheaper for businesses.
Apart from this, in case of meetings and other discussions, managers will be required to travel to a common location for communication. This not only consumes a lot of managers’ time and energy but is also full of hassle. Resultantly, the travelling expense for an organization increases unusually which has a potential to hurt it bottom-line. Video Conferencing Business comes to the rescue where managers no longer need to travel to any common location and pay for travelling. Video Conferencing Business save much of managers’ productive time by helping them to come online on a common platform or software package and start discussion until a consensus is reached. Meetings, interviews and discussions could be held more than once in just even a single day. This is why; Video Conferencing Business is selected as a choice of professional business management.
Ways to Make Money from Video Conferencing Business
Any organization that undertakes Video Conferencing Business can generate revenue and profit by offering advanced technology services to its customer base. Such services include cloud computing, internet access, fiber optic, videoconferencing applications, web hosting as well as security solutions etc. this will not only help an organization undertaking Video Conferencing Business to generate revenue across all segments but also increase overall customer satisfaction.
Organizations, to make money from Video Conferencing Business, can do so by having customers subscribe to videoconferencing applications. Moreover, further revenue and profit could be generated from Video Conferencing Business if additional security solutions are offered for protecting clients against and corporate hacking. Video Conferencing Business may also provide cloud computing services to make additional money from this endeavor.
An organization can also make money from Video Conferencing Business if it is providing any related hardware equipment to any of its customers. This can be done periodically if an organization is extending after sales services to all of its clients in the form of maintenance. In other words, selling equipment related to Video Conferencing to the same client, an organization may also earn money through after sales services such as maintenance and equipment replacement whenever any asset impairment occurs.
If the related equipment (such as telecommunications system) and hardware (like microphones, codec skin and cameras) are expensive and do not fall into the budget of any customer, organization can still make money through rental payment and earn profit by renting out the related material.
Apart from this, if an organization has sold any Video Conferencing software program to assist its valuable customers, it can make money from Video Conferencing Business by helping customers implement such an online software program into operational activities to facilitate overseas communication. At regular intervals, an organization can also make money from Video Conferencing Business if its assistive software program, sold to customers, requires any upgrade through updating of the software program as well as underlying package definitions.
Issues and Challenges of Video Conferencing Business (such as for Guvercin (Pigeon) Communication System) and Ways to Overcome Them
Despite certain benefits and advanced solution which the video conferencing activity offers, there are some potential issues and challenges which Video Conferencing Businesses, like Guvercin (Pigeon) Communication System, should deal with.
The first of these issues concerns the video quality. Since majority of the population owns a High Definition (HD) television and computer screens at home, it expects the same from video quality during online conferencing. Inferior picture, low resolution, jitter and latency are some of the visual measurements, used as a judgment criterion by customers, which a Video Conferencing Business has to deal with beforehand.
Another potential challenge which a Video Conferencing Business (such as Guvercin (Pigeon) Communication System) may face concerns the protection of video conferencing activities and data sharing between customers. In other words, every Video Conferencing Business should provide an upgraded protection to customers against hackers, spyware, viruses and data loss . This issue can be overcome if Video Conferencing Business provides an additional layer of security measures, firewall and software packages to its customers. During video conferencing and data sharing, the system may be protected by network intruders if Video Conferencing service provider and customers’ IT staff limits the use of protocols.
The third potential issues and challenge faced by Video Conferencing Business concerns the user experience. There may be a call fail, call drop, poor call quality, and lack of compatible hardware with the current firewall, wrong configuration and loss of network packets may result in unproductive and time wasting meetings. The flow of meetings may be interrupted due to disconnection making video conferencing ineffective at work. Users experience these problems when they buy cheap video conferencing software packages or resort to their free trials. This problem could easily be overcome if Video Conferencing Business can provide compatible hardware and software package to customers. Additionally, Video Conferencing Business should provide faster and uninterrupted internet connection to customers for lasting experience.
References
Drennan, A. (2011, February 01). Five Obstacles to Growth in Videoconferencing. Retrieved August 07, 2016, from Technology Marketing Corporation (TMC) Industry Trade news: http://www.tmcnet.com/ucmag/features/articles/156217-five-obstacles-growth-videoconferencing.htm
Karcher, P. (2012, August 23). The future of videoconferencing is everywhere. Retrieved August 07, 2016, from ZDNet: Technology News, Analysis, Comments and Product Reviews: http://www.zdnet.com/article/the-future-of-videoconferencing-is-everywhere/
Oliverio, M. E., Pasewark, W. R., & White, B. R. (2013). The Office: Procedures and Technology. Cengage Learning.
