A hospitality manager has the responsibility of running the day to day operations of a business. The position could be in a restaurant or a hotel with responsibilities that include overseeing personnel, ensuring that the facilities are maintained based on the duties assigned by the organization, ensuring customer service that includes customer satisfaction, and administration and financial responsibilities (Study.com, 2016). There are certain skills that the individual that chooses this career must possess. When viewing this position and viewing my own strengths, I believe my strengths are the enjoyment of working with people, planning, organizing, directing, and controlling.
It is very difficult to be successful in a position of leading or managing people without having the enjoyment of working with people. This can be challenging at times but liking people enables the manager in being successful. Being a hospitality manager requires working in a team environment. This is a process that involves planning and hard work to include training of followers and training of self (Kascus, 2016). Organization is also of importance because without organization there is the inability to perform needed tasks within a specified time frame. Giving direction involves knowing what needs to be done next thereby understanding how to give direction in order to meet the goal. As leader there is the necessity to control how processes are used in order to meet required goals. Control involves understanding how to meet the goals of the organization while at the same time ensuring a sound working relationship with the followers.
These are the skills that began as average but are being developed more and more over time. Other areas that are not as strong as I feel they need to be for me when looking at the position of hospitality manager include analyzing situations, time management, learning how to be a more effective leader, learning to be self-motivating, and being confident in my own leading abilities. While I minimally possess these skills, these skills need to be improved and I believe that I will learn how to be more effective as I gain more professional experience. To improve in these areas will also involve training both professionally and in education.
Five areas that are not as strong as they should be include preparing presentations, speaking to large groups, teaching, conflict resolution, and technical competency. These are areas that will need to be developed with education as well as professional experience. I look forward to this journey in life.
Works Cited
Kascus, Marie A. "Effect of the Introduction of Team Management on the Leadership Role and Skills Needed to Lead Teams: A Case Study." Order No. 3159376 Simmons College, 2004. Ann Arbor: ProQuest. Web. 19 June 2016.
Study.com. "Hospitality Manager: Wage Info, Job Description and Requirements." N.p., 2016. Web. 19 June 2016.
