Example Of Coproduction Of Government Services Article Review

Coproduction involves engaging the citizens of a country in service production through allocating them passive roles that utilize technology in service delivery. The government does this by providing information through call centers like 311. Such information is useful in alerting the public of services which they may receive from the government and how important their participation is. Citizen participation in service delivery is important since it ensures that they understand how the government functions. This way, citizens, will not just complain about service delivery as they see the process clearly. Instead, they can contribute to the kind of service delivery that they would like. Furthermore, such services as 311 ensure that citizens communicate their interests to the government. Applying 311 services is an important step in ensuring development around the country.
311 services encourage coproduction between citizens and the government and ensure consistent nation building. Through the use of smart phones which have become popular among the Hispanic community, service delivery is encouraged among all groups of people. This means that even minority groups receive the same services that other groups. It also ensures transparency when it comes to service delivery among minority groups which would otherwise be forgotten. The methodology that 311 use only makes it possible to attain a more efficient economy. It allows development by easing government roles, using fewer resources which are still reasonable yet quality. This makes good quality services affordable for the nation as a whole. It also ensures harmony between the government and its people. It also reduces such incidents as revolting and strikes. Therefore, the hypothesis is not only told, it is also very workable with the current government for the better future of the American people.