The Japanese have a long and complex history. Their island makes them one of the most homogeneous societies in the world. This has meant their culture has developed in a very unique way. Most people are familiar with their martial arts and their samurai culture. They are a people who value honor, respect and saving face. This pervades every aspect of their culture from family to business and that is the focus of this paper.
The Japanese are a high context culture. This means a lot of emphasis is placed on non-verbal cues. Looking into someone’s eyes is considered disrespectful. While having a conversation is going on one must wait for their turn it is not a back and forth conversation. Frowning is a sign of disagreement. If one doesn’t agree it is expressed with the utmost politeness. They are focused on harmony, cooperation, communication and most importantly relationships. This is very important when trying to do business.
The polychromic nature of their culture means that business meeting are formal and ritualized. Hierarchy is important therefore it begins from old to young. One must wait to be introduced and then depending on the persons status must be addressed as such. Traditionally one would bow the older they are or the higher their ranking the lower you bow. Punctuality is very important and meeting are done weeks in advance are a group affair. Business cards are exchanged with ceremony. It is received with both hands with a slight bow, while giving with both hands with Japanese side facing up. If you are given an un-profitable offer accept no matter how unprofitable they are looking for long term relationship. If you respond quickly with a good service and product then you are in.
The Japanese are non-confrontational. Therefore when negotiating all questions must be phrased so they can respond with a yes. Go with a Japanese lawyer. There are no concessions therefore what they offer is there best they can do. Most importantly come with a gift.
References
Changingminds, “Hall's cultural factors” Web. 22/3/2012
Kwentessential, “Japan - Language, Culture, Customs and Etiquette’ Web. 22/3/2012
References:
Schippe, C., & Stetson, C. (2006). The Bible and Its Influence. Fairfax, VA: BLP Publishing.
Schmidt, A. (2004). How Christianity Changed the World. Grand Rapids, MI: Zondervan.
DeMar, G. (2001). God and Government: A Biblical and Historical Study. Powder Springs, GA:
American Vision.