Example Of Generational Differences Essay

The games are obviously very popular with the employees who consider them to be stress busters. Hence, instead of demoralizing employees by entirely uninstalling the games, I would use them to motivate employees. I would have a dedicated gaming desktop set up where every employee would be allowed to play 15-30 minutes a day. If organizations can have libraries where employees spend time to relieve stress, gaming could transform the work environment for the better.
The other front desk staffers may be feeling that the best performer is being unreasonably favored by being given the freedom to dictate her shift times. However, it needs to be communicated that changes in schedule will not be made without prior approval henceforth. This will send out a clear message that the woman had acted on her own and had attained the cooperation of her colleagues. I would also inform the woman that, should it be necessary, she will be required to readjust her schedule to meet front desk demands.
It is obvious in this case that feedback does not matter to the employee concerned. Hence, if her performance is not up to the required standards, then this is a point that needs to be communicated. I would hold one-to-one interaction with her, where the basic requirements of her job, expected developments in performance and monthly targets to be achieved would be set. It would be explained to her that, should her performance falter, she could stand the risk of being terminated. Having said that, she would be encouraged to take a more pro-active role and prove her ability to be a member of the project team. Setting up a rewards and recognition program may also be beneficial.
The perception of ‘quality’ among the staff is skewed in this case. The concept of a holistic consumer experience, how it drives business, builds brand image and ensures sustained growth needs to be explained to the staff. I would arrange for a compulsory to attend workshop on effective communication for every member of the staff. If financially feasible, a professional training firm would be hired for the purpose. If not, an independent consultant could be hired for less. The end goal of this initiative would be to educate the staff of how poor communication reflects negatively on their own competency as well as the benefits that they, as well as the business stands to gain from simple rectifications in how we communicate.
The hostile relationship between the two colleagues needs to be pacified before it escalates and begins to impact those around them, as well as the business. However, this needs to be done tactfully. I would have a conversation with Roger where he would be assured that his meticulousness is appreciated. He should be encouraged to be patient with Brad and explain to him why cross checking critical numbers is crucial. Roger should use real life examples of how meticulousness saved a project. Similarly, I would have a casual conversation with Brad, making sure not to accuse him outright of complacency or incompetence. Instead, I would praise Roger’s working methods and relate to Brad why everyone prefers Roger’s approach. Brad seems like a person who is eager to be accepted as a valuable employee and this should push him towards taking a more adaptive approach.
The co-worker needs to understand that working relationships are formed by harboring trust and respect. While the woman does not have any ill intentions when communicating with people, she does not see the thin line between being frank and being rude. I would talk to her as a colleague, and try to explain to her how perspectives can differ from individual to individual, citing my own discomfort with people her age being late to work almost every day. However, that is the way that generation work, and they will more or less be dealing with people of their own age once your own generation has retired. Hence, I would explain, the differences in generations should be acknowledged, respected, and mutually adjusted to, if a business is to run seamlessly and efficiently.
Although I may feel sympathetic towards the sixty-somethings, I cannot deny the fact that it is the twenty-somethings who are the future. Hence, while those nearing retirement deserve to be respected, those nearing their 30s need to learn the value of caution. Risk management and mitigation is something that most modern day graduates learn in school. However, those in their 60s have probably learned about risk the hard way. Hence, I would try to get both generations to work on projects as a team and use this as an opportunity for each to learn something from the other. Needless to say, mutual respect would be considered a mandatory virtue.
In this case, the work environment is not dynamic enough to motivate the Nexters. They prefer challenging environments where their skills can be constantly developed. This generation works best when given flexibility and loves achieving goals. Hence, I would work on a rewards and recognitions program that is non-monetary. Top performers would get passes to rock concerts and other events that are popular amongst this generation. I would also install a desktop computer dedicated to gaming where every employee would be allowed to spend 30 minutes of the day, of his choice, to play games. By doing this, I would like to send out a message that the company is, in fact, concerned about job satisfaction levels. However, at the same time, the company would like the Nexters to be concerned about performance levels. I would like them to see this as an opportunity to grow as people.
My supervisor is nearing his retirement age and will obviously not be far too interested in implementing changes at this point of his career. If I want to spend my time at work more actively, then I will need to prove to my supervisor that I am willing, and capable, of handling greater responsibilities. I would approach him, respectfully, with my perspective and project it as an opportunity for him to pass on years of knowledge to someone who will value it. I believe this will encourage him to give me better opportunities to work.