Cisco has announced Business Transformation Certifications and training programs that have been specifically designed to help sales force and channel partners to satisfy the desires of customers to engage in higher value and structured conversations that are relevant to businesses . The three business transformation certifications shall enable the identification of individuals who are capable of supporting customer long term strategic goals and align business objectives with technology strategies effectively .
The certifications include topics such as identifying and engaging with stakeholders, understanding customer business needs and priorities, strategic questioning to understand customer problems, develop business case studies to analyze costs and benefits and develop an understanding of how Cisco can help in business results . Various certification and training programs launched by Cisco provide a consolidated methodology to facilitate better understanding of business goals and translating them into technology roadmaps . Such training helps businesses in developing a better understanding of their customers and anticipate their present and future needs . The techniques learnt through Cisco training workshops helps businesses in building better and stronger customer relationships .
The new Business Transformation Certification Enablement program shall enable businesses to address the challenges posed by the current computing revolution that has strategically shifted the delivery of computing from product to service concept that is driven by uninterrupted access and on demand consumer economics . These certifications provide businesses with an end to end architectural approach for customer engagement, systematic alignment of operations, simplicity of adoption and increased usage of business relevant solutions that are quintessential for better products sales and pricing .
Works Cited
Cisco. Cisco Launches Business Transformation Certifications to Enhance Customer Business Results. 21 August 2013. Web. 14 September 2014.
Knowledge, Global. NEW! Cisco BTCE program. 2014. Web. 14 September 2014.
