Question one
Quality refers to the extent to which academic programs are run are run in the university. As a faculty member, it implies a state of perfection that meets expectations and hence satisfactory to all the stakeholders. This includes teaching-learning process, the projects involved and the cooperation between lecturers and the students.
Question two
Outsourcing entails an organization contracting an independent organization to perform certain duties on its behalf. This means that the organization ceases to perform such function by itself and it has to pay independent organization for performing the function on its behalf. Outsourcing is commonly practiced in the labor industry. Certain advantages usually accompany outsourcing. It enables the company to manipulate and reduce and save its costs of operating and recruiting employees (Weidenbaum, 2004). Secondly, it encourages specialization and hence facilitating faster production of quality goods and services. As a result, an organization is able to concentrate on the major activities of the organization. Finally, it enables the organization to share risks through shifting some responsibilities to the organization that was outsourced.
The disadvantages of outsourcing are numerous. In the first place, it exposes some of the confidential information of the company to third parties. Secondly, it is usually accompanied by certain hidden costs that may further add onto the costs of the organization (Weidenbaum, 2004). In most cases, outsourced organizations do not consider the needs of the customer. This is because they are only engaged for specific tasks. In addition, they normally serve several firms which limit their roles only to offering professional services only. Finally, outsourcing may lead to the synchronization of deliverables.
References
Weidenbaum, M., (2004). Outsourcing: Pros and Cons. America: History and Life.
