HR Department: Ford Motor Company
One of the most important factors behind the success of the Ford Motor Company is its vast human resource department. Equal opportunity and diverse labor force should be promoted by the Human Resource Manager (HRM) of the Ford Motor Company for the purpose of retaining the business success and growth. Good working environment should be provided to the employees in order to increase their efficiency. The HR department of the Ford Company follows the non-discriminatory hiring policies by hiring the qualified and skilled men, women, minorities, and disables as their work force. The primary criterion set by the Ford’s HR to select the applying-candidate is whether or not that person is capable enough to perform the job effectively? If this criterion is met then nothing else matters much. They focus on the good working conditions and any sort of abusive conduct is prohibited within the workplace. This way the HR encourages the employees at the Ford to trust and respect each other and thereby, gets the most out of them through their teamwork spirit. The HR also compels the partner companies to regard their discipline and non-discriminatory policy when the representatives of them interact with the employees of the Ford. Furthermore, the HR also ensures that a safe and healthy working environment is enforced within the company in order to protect their employees. They do not make any compromise for the safety and health of their employees. The Ford’s HR department has deployed strict rules and regulations for providing the customer service and satisfaction. Ford Company employs local residents as their customer service representatives so that cultural differences are overcome in each part of the world where Ford is operating. Thus, Ford Motor Company has achieved such tremendous success because they value both their employees and their customers along with manufacturing high quality vehicles.
ReferencesFord: Standards of Corporate Conduct. From Ford at http://www.ford.com/NR/rdonlyres/e6fxrpy2f2da5fvuf7tmpee573mrvt2wpmukiwonkekfjbu5a2mwpkztochwhdrxv4tkolztiseox3t7n3h52uzomfe/corporateConductStandards.pdf
