Proposal overview and requested project
The RFP was issued by the Department of Managed Health Care (DMHC) in an effort to seek a response on the affordable care act for people with disabilities. The organization issued the RFP for a specific purpose of ensuring that residents with disabilities may benefit from outreach programs on health care.The organization needed to device a way of ensuring that people with disabilities can access health care services. People with disabilities find it hard to go to health facilities because of the special treatment they need or the process of movement to reach the facilities. The RFP focuses on how the DMHC will develop a health care system efficient and easy to use for people with disabilities.
Business need
The DMHC deals in the provision of health care needs for people with disabilities in California. The organization also seeks to protect the rights of more than over 20 million health care plan clients. As a huge company, DMHC has a market share of 90% the commercial health insurance in California . The company’s business need is to make sure that people with disabilities in the State of California access the relevant information on the health care services in the state. The company also needs to ensure that disabled individuals can navigate through the complicated Californian health care system to access the relevant services for medical products that they require so as to improve or maintain their health status. This business need is based on the responsibilities of the organization because it is tasked with the regulation of all health care plans in the state. Therefore, it need is to ensure that its primary roles of providing health care plans and protecting the rights of enrolees are satisfied. The duty of an I-O Psychologist is to help the DHMC improve the service standards.
Summary of tasks
DMHC had several tasks stated in its RFP. These tasks are expected to be fulfilled by the parties preparing the RFP. The Proposal is supposed to provide an overview of the tasks based on the expectations of the requesting organization. Each task is meant to help the organization achieve its objective or to help solve the problem facing the organization, Tasks for the scope of work of the proposer.
Firstly, there is a need to offer guidance and education training to equip people with disabilities with the necessary information on how to go through California’s changing health care system. The consultancy firm will coordinate a technical team of experts in disability issues and other stakeholders who will provide guidance and education. In addition, surveys will be employed to evaluate progress and make further recommendations. Secondly, there is a need to assess the Affordable Care Act and the current system of the organization used in consumer assistance training. The firm will conduct a thorough review of both the Affordable Care Act and the current organization to point out the gaps in the addressing of issues that disabled Californians face. Consequently, there will be a need to overhaul and develop a new system based on the findings and the gap analysis that will conducted. The consultancy firm will redevelop the system to address the underlying issues and fill the identified gaps. There is also a need to evaluate the existing training facilities. To this end, the consultancy firm will conduct a thorough review of the existing training facilities and provide recommendations on how they can be upgraded to ensure disabled Californians access, maintain and enhance their health. Consequently, revised educational facilities will be created focus on caregivers and representatives of disabled people as well as persons with disability. A distribution plan of the new and revised educational materials will also be developed to ensure optimal results.
The business problem specified in the RFP has a close link to I-O psychology in several ways. The RFP focuses on a group of disabled people and how they can access quality health care services. The RFP will focus mainly on how health care provision can be improved. Therefore, it involves studying of the current employees and their working conditions. Employee behaviour and performance will have to be analysed to identify the inefficiencies. The gaps that cause poor performance, such as inefficient facilities will have to be replaced and the employees motivated to perform exceptionally to improve service delivery to disabled people. This analysis is the same as that done by I-O psychologists. Psychologists must have the ability to assess the problem using theoretical and empirical knowledge. I-O psychologists may be required to work in the task groups to help analyse the behaviour of employees in health care facilities and how the changes will affect these people. I-O psychologists have an in-depth understanding of this knowledge and will be helpful in carrying out these tests.
There is a link between the business problem and I-O Psychology. Only through the expertise of an I-O Psychologist will the team of experts understand the human mental process and employee attitudes. Psychologists have the knowledge to assess how employees respond to their responsibilities as health care providers. Psychologists can also determine the impact of the various development and training material on the level of expertise the employees stand to gain. Therefore, I/O psychologists are best placed to develop a training program and access its impact. They can also customize material used by people with disability to make it easy for them to use it. I/O psychologists have the expertise to conduct research on issues affecting employees. I/O psychologist will be interview employees to obtain their views on the current health care system when dealing with disabled people. This will be instrumental in identifying the underlying issues as well as developing the most appropriate solutions.
Personal and Professional rationale for selecting RFP
This RFP selection was based on professional and personal reasons. From the professional point of view, this RFP is relevant to I-O psychology. The RFP involves various I-O psychology activities such as analysis, of organizational performance, employee behaviour, client behaviour and response, and empirical and theoretical testing of systems to ensure they are functional and efficient. This RFP was appropriate because the author interest in the health sector and especially the disabled individuals. The author of this proposal has a passion on this topic hence; working with an RFP on the topic is enjoyable. The RFP has the correct format of a typical RFP. Its requirements, purpose, and scope of work are clearly outlined hence; it is the best RFP to use for the Masters project. The author have a interest in helping people with disabilities having taken part in voluntary projects to help poor people with disabilities access medical care by bringing the services close to them.
Conclusion
The RFP is about addressing DMHC’s business problem of developing a system that would enhance outreach programs and the health care system for disabled people in California. The requirement needs include specific attachments that have been outlined in the RFP and the basic requirements such as the business problem, requested tasks, the format, and contents of the RFP. The RFP has a close relationship with I-O psychology because it involves the study of human behaviour in the health sector and carrying out empirical and theoretical tests to ascertain efficiency.
References
Brown, E. G. (2013, February 13). REQUEST FOR PROPOSALS (RFP) MATERIALS AND OUTREACH TARGETED TO INDIVIDUALS WITH DISABILITIES REGARDING THE AFFORDABLE CARE ACT RFP NO.12MC-SA021. Retrieved May 14, 2013, from Department of Managed Health Care.
