Communication Skills
Face-to-face communication is a mode of exchanging ideas, feelings, opinions, sentiments, persuasions and views when the involved people are in the same physical space. Prior the innovation of the modern electronics communication technology, face-to-face communication has served mankind a lot. It has associated great advantages in both personal and academic settings and that neither the modern nor future technology can offer.
Face-to-face communication is the best approaches to solve conflicts such as fight, bickering, detest and upsets. The weigh or the seriousness of the matter may not take effect into the psychology of people involved if electronics conversation methods probably over long distances are employed thus making it impossible to cool down the state of affairs. Electronic communication may result to miscommunications and misinterpretations of feelings and emotions. In face-to-face dialogues, one can more easily clear up the messages that have not been well understood (Doblin, 2003).
When expressing sympathy to other in grief, face-to-face methodology will depict the sincere of the commiseration. When done electronically, it will evince some sort of joking or rather relatively less concerned. In other words, by embracing face-to-face approaches to different personal and academic settings or aspects of life, the sense of priority of a matter at hand is displayed distinctly.
When passing or receiving information from a people, it is very important to use communicating skill that will see to it that the best conclusion and decisions possible are achieved. Some of the skills that serve me strength and victory in this field include; body language, asking rational questions. Listening carefully to what the opponent says, even if it’s wrong, should not be taken for granted as it is an aspect that enable one to read the mind and thoughts of opponent (Doblin, 2003). Decisions should not be biased. That way you can ask relevant questions and explain your point of view. Using body language such as hard movements brings the live image of the argument.
Other communicating skills that can be helpful are; eye contact and expressing smile and exude warmth. These skills encourage the other partner as they see that you are attentive and following. Nevertheless, some times the conversation may not be relevant and pretending to smile and being heedful may not serve justice. This is a weakness most people have.
Face-to-face communication skills can be improved by different ways such as being appreciative. Letting people know what they do is good by praising, thanking or encouraging makes them develop a positive attitude and a desire to do more. Using humor, emotional management and paying attention as well as maintaining a positive and cheerful attitude are other practical methodology one can employ to improve face-to-face communication skills.
Online communication is a process by people within or at different parts of the world can listen, feel, think, see, exchange information embrace others via telecommunication or rather electronic devices such as phone, computer and the internet. Online communication outweighs face to face communication in the sense that it is flexible. As long as the parties have gadgets and internet connection, it is possible to access anyone, anytime time and at any place around the globe (Doblin, 2003).
Needless to say, another great advantage of online communication is that the conversation can be recorded and stored. The documentation forums can last for a long time for future use and reference. It also poses a leveling effect. People who are shy in face to face conversation can express themselves clearly without fear.
In order to be perfect in online communication, one needs to learn the following important skills. One should forefend shyness. Shyness in a major setback sine it create fear of asking questions, raising concern, making comment and suggesting or giving personal opinions that you strongly think they should be addressed (Richard, 2009). The other key component in this field is participation. A good online communicator does not just sit back quiet and wait for other to discuss especially if it’s an academic discussion. Involvement will enable one to follow up the issues being discussed as well as improving self-trust.
Online communication skills can be improved by various ways. One of them is to practice. Practice makes perfect and every new skills take time to be perfected. This can be done by simple interactions into various dialogues which eventually result to developed and advanced communication skills.
Another method is developing courage to say what you think is logically and rationally applicable. Do not display fear nor necessitate to make a contribution of what you thing is important. Be honest and sincere with what you are saying (Richard, 2009). Do not under rate others opinions but believe in there competence and have concern of their feeling. Develop effective skills reasoning and avoiding impetus of cutting into other people’s dialogue. Any time you want to speak, choose your language and words very well and keenly. Never use a word whose meaning is not clear to you. Pronounce these words well will also win you other peoples trust in terms of competence both physically and intellectually (Murphy, 2001).
Reference
Dobkin, P. (2003) Communication in a changing world: McGraw-Hill publishers
Richard, E. (2009).Communication Skills: Success for the Professional: Guttenberg press
Murphy, P. (2001).The Handbook of Communication: Black hall Publishers
