Complete each section below, using the spaces provided. See Assignment 2 and the Assignment 2 Fact Sheet for more information. Part One: Planning a website message (15 marks). Answer the following questions with full sentences:
The specific objective of the letter is to inform about the conditions, after actions, and future precautions/ measures to be taken. Also, it is informative to address the point of contact personnel if there is contact needed to accomplish said operations.
2. Who is your primary audience?
The primary audience for this message is those concerned. The people are scheduled to use said areas affected by the mudslide. Also, this would include any staff for the planned events as well as anyone planning to attend.
3. Who is your secondary audience?
All others would be considered the secondary audience as this is a safety concern and probable to affect anyone entering the area.
4. What is the likely reaction of your primary audience?
The reaction would be to take safety precautions as well as the contact point of contacts to mitigate risk by implementing controls. Also, this may trigger patrons of events to cancel due to the probable risk involved.
5. What are your audiences' needs?
The audience’s needs are to be informed so that they are prepared. While the slide did not affect the park directly, there are second and third order effects. The best practice would be to replace the sign so that patrons do not get lost, possibly post a staff member to divert traffic from the closed road and define any detour routes as needed.
6. What is the main idea of this message?
The primary purpose of the message is information briefing and establishing composite risk management for the area.
7. Once you have answered the above questions, create a decimal outline for the website message. The framework should identify major points, sub points where needed, and evidence. As you prepare the draft, think about what information you need to provide, the proper scope of your message, and whether you will choose the direct or indirect approach.
Create your outline here:
• Whisper Valley Road is blocked with a mix of dirt, rock, small trees, and other debris from a mudslide that occurred between the hours of 2 am and 3 am.
• No one was injured though 20 families reside on the road.
• The slide did not directly affect Wild Side park property.
• Visitors should take precautions for wet equipment that may not be comfortable following the rain.
• Visitors traveling should plan accordingly.
Top subject matter experts are inspecting the slide area to ensure it is safe. Maintenance crews expect to open Whisper Valley Road to single-lane traffic by three p.m. times subject to change.
• Wild Side will refund reservation deposits automatically if the park has to close. Refunds may take up to three business days to process.
• For now Wild Side is closed, but updates will be listed periodically as events change.
• The zip-line charity event for the local animal shelter next week will go ahead as planned unless another unexpected event happens.
Part Two: Planning an email reply (15 marks). Answer the following questions with full sentences:
1. What is the particular purpose of this email?
The goal of this email is to provide information.
2. Who is the primary audience?
The main audience is Employees, and people with reservations.
3. Who is the secondary audience?
The secondary audience is possible patrons and media outlets.
4. What is the probable reaction of your primary audience?
The likely response is for people with reservations to seek refunds and for employees to monitor for opening messages to go to work.
5. What are your audience’s needs?
The audience needs information so that they can make informed decisions for their probable actions.
6. What is the main idea of this email?
The primary purpose of the email is to put safety first and afford all with to what they should be entitled.
7. Once you have answered the above questions, create a decimal, alphanumeric, or organization chart outline for the email. The framework should identify major points, subpoints, and evidence. As you prepare the draft, think about what information you need to provide, the proper scope of your message, and whether you will choose the direct or indirect approach.
Create your outline here:
• Whisper Valley Road is blocked with a mix of dirt, rock, small trees, and other debris from a mudslide that occurred between the hours of 2 am and 3 am.
• The slide did not directly affect Wild Side park property.
• Wild Side will refund reservation deposits automatically if the park has to close. Refunds may take up to three business days to process.
• For now Wild Side is closed, but updates will be listed periodically as events change.
• Visitors traveling should plan accordingly.
• The zip-line charity event for the local animal shelter next week will go ahead as planned unless another unexpected event happens.
