Communication Journal – 6600
The last class was very interesting because it allowed me to learn new communication skills that helped improve my confidence level. In fact, I was an angry person, who did not know how to control my temper, approach, or tone when disagreeing with others on specific topics.
Yesterday I discovered different skills and effective approaches on how to control myself. For example, I should take a deep breath before speaking to address a disagreement with someone. Also before I start talking, I should slowly count from one to seven. This allows me to slow down mentally so that I can organize my ideas and thoughts about the topic without exhibiting uncontrollable anger.
Before this class and throughout life, I did not know how I could solve this annoying problem. However, during yesterday’s session, I learned ways to eliminate this. Now when I see two people who have a problem and they want me to give a solution, I know that I cannot make a judgment or take sides. So I listen to them and provide the best advice possible without getting personally involved in their disagreement. Moreover, I can and should help people who have different opinions on a topic – only in a tactful, objective manner – without judgment or anger.
Sometimes problems occur between my parents, which really confuses me. Of course I cannot say who is right and who is wrong. However during the lecture, I learned that it’s not possible determine a person guilty or give an opinion until I get the results: both sides of the story. When it comes to my parents, I often times try to remain neutral. Everyone has to take responsibility for his or her mistakes, which I try to get my parents to realize.
Another important point learned during the lecture is: I have to make a decision between anger and happiness. From now on, when I see two groups disagreeing, I have to focus on the similarities between their discussion so that a resolution can be identified in a positive manner. Using this approach, I can then help them with a resolution. I can help them chose happiness over anger.
