Phoenix House offers personalized, comprehensive drug and substance addiction management and has a legacy of more than 50 years. Phoenix House dedicated to treating a whole individual and their family, have a team of caring competent in the aspects of medicine, mental health, psychiatry, social work, recovery support, and education. They address the core causes of drug abuse and behavioral patterns to lead customers toward a long lasting recovery. Their target groups are teens, families and adults. They also have special programs for military community and mothers with young children. Their treatment has a basis of understanding addiction as a chronic disease and not a moral weakness. They believe that person suffering from addiction requires treatment that is offered in a setting that provides dignity and privacy. The service is made available and accessible to ease the burden of the affected. The clients may engage in fitness, expressive arts among other activities that help the gain a healthy and sober lifestyle.
According to Hogan (2012), cultural competence recognized as a powerful strategy, aims to improve the quality of service for racial minorities in drug abuse treatment. Cultural competence offers clients with opportunity that enable them access services that are reflective cultural perspective on how to resolve their problems. The experts should have personal qualities that show self-awareness, empathy, warmth and honesty. They should also have the ability to respond flexibly to different situations that may arise. Understanding and accepting other people culture, is another skill essential for experts in drug and substance abuse treatment. They should also have excellent communication skills that will enable the converse comfortably with the customers, their friends and their families on the nature of their addiction and the intended intervention strategies. Notably, cultural diversity is of essence in ensuring that the humble coexistence of people. The counselors should have understanding skills that help them adapt to the culture of their patients to help them create a rapport with the clients. As an organization, a diverse workforce should be present and regular training and development on them on how to be culturally competent.
Phoenix House is an excellent institution to work in as an employee. The organization offers a variety of programs to its client such as residential treatment that provides a lot of experience. It helps one learn about distinct culture through the synergy with the customers. Another reason for working for the organization is the fulfillment one feels after seeing the positive recovery of its clients. Several people have recovered and become sober and productive people in the society after undergoing therapy and treatment in the firm. Some of the staff members are the testimony of how the programs are helpful. Some of them are in the long lasting recovery from drug addiction. Finally, the other reason that would make one consider working in the organization is the fact that they have a team of experts to care for the clients. It means that one professional caretaker will not have to offer all the services, but they will join hands with other experts from different fields making treatment easier and recovery fast. It also helps the workers to embrace teamwork.
In summary, Phoenix House offers a healthy environment for both its employees and clients. The clients can recover fast with the help of different professionals, the employees can grow in term of cultural competence, and they work in an environment that is not strenuous.
ElderCare Resource Center is a human service website based in New York. Eldercare professional dedicated to giving information and contacts to the people in need created the site. It has more than 1200 links to elder care resources that are inclusive of government resources, geriatric doctors, support organization and skilled nursing institutions. When in need of information about eldercare it serves as the first place to visit.
The Eldercare Resource Center launched in 2004 by a certified elder law attorney, Brian Andrew Tully with a professional goal of helping the elderly and their family to have serenity. It survives as the community reserve for support, answers, and expertise on issues pertaining decision making concerning current and future long-term health care. The firm practices elder law that has focused on helping people find and pay for good long-term care by public benefits qualifications, crisis intervention, bundling resource protection and nursing home support.
Cultural competence assists in meeting the needs of various aging populations. People working in a human service website dealing with the elderly should be aware of the different cultures and how their impact on attitudes and behaviors. They should be flexible, understanding and not judgmental. While communicating with the elderly, they should spend some time to listen to their needs, concerns and views. They should also use a language that the elderly are familiar with and use communication channels that the old value and use. Professional offering service to be culturally competence should have self-awareness skills. When an expert understands their culture and traditions, it is easier to accept other people culture. The delivery of a culturally competent service should have the characteristics below. The services should be available to all the clients meaning they can easily get help when they need it. The service should also be accessible regarding locations, cost, and hours of service provision. Finally, the service should be acceptable meaning the service should be compatible with the cultural beliefs and traditions of its clients. The professionals in human services should portray empathy, warmth and genuineness while working with their customers. Empathy helps the professionals to understand the feelings of the patient and their meaning and hence respond to them accurately. It also helps both the healthcare provider and the patient communicate effectively (Hogan, 2012, p.65). To be culturally competent, one needs to show warmth to the clients which them to bond. For the clients to openly interact with their health care providers their need to trust them and therefore been genuine helps the professional a great deal. A firm should also ensure that it has a diverse workforce who will help solve the problems of language barriers among other obstacles.
Concisely, the center is very useful, especially to the elderly families finding a home to spend their last days. The website does not only link them with the homes, but also offer them help in legal affairs. It makes this website a comprehensive and very helpful site. It makes it easier for the people in search of this aid. However, it also links clients to other services not necessary elderly services, but other types of care management services such as care for people living with certain chronic diseases.
References
Hogan, M. (2012). The four skills of cultural diversity competence. Cengage Learning.
