There are numerous opportunities that the business is losing due to the lack of integration in the system and environment under which it operates. For example, the business is losing sales as a result of lack of proper scheduling of the workers and customers of the business. The manager, therefore, has to keep a record of the employees’ days and times that they are available. In the supply management docket, the company is also missing on massively. In case there are many customers in the business at once, the supplies may not be able to meet the needs of each due to dilapidated supplies. Myra, therefore, has to organize the docket to keep her customers always satisfied. In the docket of customer information and marketing, Myra misses on clients who can bring their friends to her business due to lack of personal information.
The implementation of the enterprise wide system will see the business grow in bounds as a result of various benefits. One, Myra will know the specifications of her customers well. By so doing, the customers will feel attached to her. Myra will be in a position to offer coupons and discounts to her loyal customers and this will be a boost to her as well through integration, supplies will be monitored more easily and maintained properly.
The system integration will improve Myra’s decisions on the reorder level of supplies, the days to give specific employees off duty permission, the minimum number of workers supposed to be present working at any time, as well as the specific personal data of royal customers.
Customer information and marketing is the most vital section that Myra should improve. The section focuses on the customers and it is the customers who propel up the business up and if Myra majors on knowing the specifics of her customers, the business will forever increase.
